Support Account Manager

Job Summary
Manages relationships and grows business with a key group of external customers.

Job Requirements
Identifies and develops business relationships with key customers, state and local advocacy groups, teaching institutions, key influencers and senior administration personnel, and establishes self as an expert resource.
Develops and grows a pipeline to support quota achievement; implements a sales and marketing plan to identify qualified sales leads.
Mobilizes internal staff as required to meet customer satisfaction targets.
Ensures up-to-date CRM information is maintained in customer database.

Education
IC - Typically requires a minimum of 5 years of related experience.Mgr & Exec - Typically requires a minimum of 3 years of related experience.