Req ID:304819
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Payments Support to join our team in Bangalore, Karnataka (IN-KA), India (IN).
Job Duties & Responsibilities
Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions across Payment applications
Design and build enterprise applications for solutions which are used across multiple application (and hence multiple business teams)
Effectively communicating your insights and plans to cross-functional team members and management
Gathering critical information from meetings with various stakeholders and producing useful reports
Allocating resources and maintaining cost efficiency
Ensuring solutions meet business needs and requirements
Managing projects, developing project plans, and monitoring performance
Updating, implementing and maintaining procedures
Prioritizing initiatives based on business needs and requirements
Serving as a liaison between stakeholders and users
Managing competing resources and priorities
Monitoring deliverables and ensuring timely completion of projects
Responsible for Service delivery of the team with focus on SLAs and customer management ensuring no escalations
Managing stakeholder's relationship with different BU's and ability to manage escalated issues/ potential escalation
Own Root cause analysis provide tactical and permanent solution
Continue process improvement across the application portfolio
Proactive analysis to drive down outage, improve recovery time and reduce time to engage
Required Experience
Thorough knowledge of banking domain specially Fraud engines.
Experience in regulatory reporting projects would be a huge plus
Experience of successfully facing off to senior business leaders
Minimum 10-12 Years of experience in Information Technology with minimum 5 years' experience in Payment Systems application at least 2 Years' experience in development of software preferably in a Financial Service Industry
Wide knowledge of current and future trends in business and technology environment
Experience creating detailed reports and giving presentations
Education / Preferred Qualifications
Technology, Engineering or IT Bachelors degree
Technical Competencies
Strong knowledge Data Management
Operating systems (Linux/ Windows)
Knowledge of JIRA
Experience of handling host to host connectivity with multiple ecosystem players will be useful
Very good knowledge in Oracle PL/SQL and sound technical knowledge in Database Administration
Hands on Software development, middleware technology, databases, open source, migrations, security, deployment, QA, project management, agile/scrum, waterfall
Personal skills
Possess Strong problem solving, analytical skills with an ability to handle multiple tasks & prioritize accordingly
Demonstrated ability to effectively communicate, trouble shoot, and problem solve with clients throughout the implementation process
Strong inter-personal & negotiation skills in dealing with HO and department users
Medium to large team people management
Excellent relationship building and networking skills
About NTT DATA
NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com
NTT DATA endeavors to make https://us.nttdata.comaccessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us.This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here . If you'd like more information on your EEO rights under the law, please clickhere . For Pay Transparency information, please clickhere .