Job DescriptionAs a member of our Operations team, the Platform Operations Engineer will help address the operational needs of a mixed on-premises and cloud environment.In this role, the person is expected to have a strong Linux system administration and operations background. They have excellent problem-solving and troubleshooting skills. The person should be passionate about automation and learning new skills and technologies.ResponsibilitiesEssential job functions included but are not limited to the following:Strong operational skills, with the ability to work with end users to understand requirements and resolve trouble tickets.Drive consistent, standardized solutions across IBKR for all hardware, software, configurations, and processes.Implement tools and processes for efficient and effective operational management of the environment -- change management, monitoring, alerting, etc.Schedule and provide after-hours or weekend support, when necessary, to perform high-risk or planned downtime of IBKR's data center systems for upgrades and maintenance.Participate in permanently eliminating issues through automation.Interact with internal teams to provide solutions and resolve problems promptly and proactively.Ability to communicate complex technical concepts to individuals of various technical abilityRequirementsA Bachelor's degree in applicable field or equivalent experience4+ years of Linux System Administration or OperationsStrong background in Linux administration. Understanding of core Linux concepts and technologies (LVM, systemd, memory/CPU/network/disk management and troubleshooting, Bash scripting)Experience with storage protocols and technologies such as NFS, iSCSI, Fiber ChannelAble to handle pressure during outages and systematically resolve issuesExperience being tasked outside their training, willing to take on and learn new technologiesGood understanding of host and network security conceptsUnderstanding of standard services and protocols (DNS, DHCP, LDAP, SSH, SNMP)Understanding current monitoring concepts and tools (Prometheus, Nagios, Grafana etc.)Desired SkillsFamiliarity with AWS or another cloud provider and familiarity with DevOps tools.Company Benefits & PerksCompetitive Salary, annual performance-based bonus and stock grantExcellent health and welfare benefits, including medical, dental, specialist and in-patient Competitive package of Annual LeaveDaily lunch is ordered in house with a fully stocked kitchenModern offices with multi-monitor setupsGreat work-life balanceUnique opportunity to gain exposure to global financial products, markets and clienteleOpportunities for career progression and job scope expansion in a global company with a growing local presenceHybrid work arrangement role permitting
