Global Testing Head works in a multi-client, cross-regional, and cross-product role. This role is part of Global Change function within Funds Operations.
It encompasses management of testing function delivering services across various types of change activity, including but not limited to: client on-boarding, client change delivery, internal and transformation initiatives, mandatory projects, system/platforms enhancements, releases and business support. Role includes high level of exposure to clients, Product, Technology and Operations' senior stakeholders.
Individual in this role will also be responsible for testing transformation and continuous improvement incl. practice, standards and policy formulation, planning and execution.
Responsibilities:
Day-to-day leadership, management & support of testing global area, ensuring e.g. managerial structure is setup in relevance with business goals, all required deliverables are fulfilled timely and in highest quality, and all aspects of employee's lifecycle are performed in appropriate standard
Coordination, execution and reporting of multiple testing types across programs of work in Funds Operations
Capacity management and dynamic prioritization of resources
Monitoring of expense base to deliver execution of financial plan and initiatives to meet expense targets;
Continual review of testing processes with stakeholders to identify and execute tactical and strategic testing service and efficiency improvements
Pro-active risk management and cooperation with necessary stakeholders in order to minimize operational & project risk and adherence to all Citi policies.
Ensuring wider Change Gurgaon/Pune based function site compliance with applicable laws, regulations and Citi policies.
Active engagement in site strategy initiatives and its promotion within stakeholders
Qualifications
10+ years experience in testing management space (preferably UAT/functional testing) and leading multiple high priority projects, preferably in Securities Services space.
At least 7 years' experience in financial industry.
At least 5 years' experience as direct manager of managers (or significant size project teams) through dynamic growth and delivering saves, planning capacity
Excellent organizational and prioritization skills.
Improvement and transformation minds
Independent, self-motivated and hard working
Ability to handle work pressure
Excellent communication skills (oral & written)
Executive presence; ability to have voice heard
Stakeholders management skills, ability to build long-term relationships
Time flexible (holiday schedule is Client based)
Good working knowledge of: testing methodologies and tools, MS Project, MS Excel and PowerPoint
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Job Family Group:
Operations - Core------------------------------------------------------
Job Family:
Operations Project Management------------------------------------------------------
Time Type:
Full time------------------------------------------------------
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