Hello Visionary!
We empower our people to stay resilient and
relevant in a constantly changing world. We're looking for people who are
always searching for creative ways to grow and learn. People who want to make a
real impact, now and in the future. Does that sound like you? Then it seems
like you'd make an outstanding addition to our vibrant team. Siemens Mobility
is an independent run company of Siemens AG. Its core business includes rail
vehicles, rail automation and electrification solutions, turnkey systems,
intelligent road traffic technology and related services. In Mobility, we help
our customers meet the need for hard-working mobility solutions. We're making
the lives of people who travel easier and more enjoyable while constantly developing
new, intelligent mobility solutions!
We are looking for Disponent - Helpline
You'll make a difference by
Continuous fleet monitoring
including locomotive's health and coordinating with maintenance planning, PRT
& operations for prompt resolution of issues.
1st level troubleshooting of
locomotive technical / operation issues.
Tracking service tickets
raised by operations control center (OCC).
Prompt on-call support to Loco
Pilots for timely resolution of technical / operational issue during locomotive
operation.
Initiating tickets closure
after resolution and coordination with operations control center (OCC) for
closure.
Creating service notification
based on OCC inputs for on-field intervention & issue resolution.
Monitoring of status of
tickets, PRT service orders
Maintaining helpline
dashboard.
Desired Skills:
Bachelor's degree / Diploma in
Electrical / Electronics / Mechanical engineering or equivalent with min. 05
years of working experience.
Min. 03 years of demonstrated
experience in Helpline / PRT / troubleshooting / maintenance ofelectric
locomotives at system / sub-system level.
Good command of both the
spoken and written English language
Join us and be yourself!
We value your unique identity and perspective
and are fully committed to providing equitable opportunities and building a
workplace that reflects the diversity of society. Come bring your authentic
self and create a better tomorrow with us.
Make your mark in our exciting world at
Siemens.
This role is based in Kalwa, Mumbai (Posted
Location: Visakhapatnam). You might be required to visit other locations within
India and outside. In return, you'll get the chance to work with teams
impacting - and the shape of things to come. We're Siemens. A collection of
over 379,000 minds building the future, one day at a time in over 200
countries. We're dedicated to equality, and we encourage applications that
reflect the diversity of the communities we work in. All employment decisions
at Siemens are based on qualifications, merit and business need. Bring your
curiosity and creativity and help us shape tomorrow.
Find out more about mobility at:https://new.siemens.com/global/en/products/mobility.htmland about Siemens careers at:www.siemens.com/careers