Command Center Lead

Responsible for defining the overall structure of a program or system; often acts as project manager, overseeing IT assignments that are aimed at improving the business, and ensuring all parts of the project run appropriately.
Provides technical leadership to Operations as well as support to software development teams.

Who you are: Dynamic mid-career professionals with 15-18 years' experience, who has managed delivery of integrated solutions in on premise/Cloud environments, involving Digital Transformation, Analytics, and Technical Operations for clients in India market.

What you'll do: Manage a cross functional team with a focus on Technical Operations
Gather overall understanding of Deployment architecture of digital platform and provide Technical Leadership and guidance to the team.
Responsible for executing technical implementation plan
Manage scope and take ownership for meeting SLAs
Manage ITSM processes.
Provide support to software development teams in terms providing inputs for application efficiency, performance and exception handling capabilities.
Client interaction and vendor resource management.
Oversee application monitoring and visualization.
Provide inputs for automation and tool utilization.