You Lead the Way. We've Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you'll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
The Strategy Transformation and Capabilities team supports the Global Services Group and the company as a whole by leading the strategy development, process design & engineering and product support for all GSG servicing and credit functions. The team devises and implements strategies that deliver on our key goals of the best customer experience, improving operational efficiency, driving revenue, and minimizing operational risk.
We are seeking a highly motivated Business Logic Developer within our organization who is ready to put the customer first and helps enable exemplary end-to-end customer journeys understanding. The selected individual will join the GDM Business Rules Organization and will help architect, code and ship software that helps exceed the vision to build best in class Disputes and Fraud Experience for our customers, merchants and customer care professionals.The individual will work within a team of highly passionate professionals who are responsible for global standardization, development and maintenance of highly complex business rules supporting the Global Servicing Group at American Express.
How will you make an impact in this role?
This role is accountable for understanding and translating business requirements into code. The individual should not only understand how technology works, but how that technology intersects with the people who count on it every day. The individual will be responsible to plan, configure, test, implement, monitor and document as appropriate the business configurable aspects of the Global Disputes Platform. The successful candidate will also work closely with the Product Owners, Technology, Partner Management and other key stakeholders.
Generally, the role will entail the following responsibilities:
Works in a scrum team environment with Scrum Master, Product Owner and peers to develop and deploy logic
The right candidate will be comfortable with developing, testing, deploying, and supporting secure software products, as well as extending or migrating existent software products. A growth mind-set, ability to learn fast, prioritize, and make decisions within the scope of responsibilities are key to this role.
Reports into daily stand-ups noting progress and/or impediments
Collaborating with team members to design and implement software.
Testing and documenting software.
Learning and applying coding best practices.
Participating and Driving code reviews.
Deploy understands the impact of logic to cardmembers and performs unit and end-to-end testing
Participates and contributes in scrum show and tell, grooming, and retrospectives
Attends program increment (PI) planning, collaborates on story pointing and accepts story assignment
Will be responsible to evaluate user requests to determine feasibility, cost and time required to meet customer needs.
Assisting in the support including troubleshooting and resolving technical issues.
Ensuring software solutions have no security vulnerabilities.
Ensuring software solutions are resilient.
Contributing to overall secure software development lifecycle.
Keeping up to date with industry trends and technologies.
Will be responsible to observe, evaluate and detect logic errors during program test, replace and modify to correct errors.
Minimum Qualifications
Bachelor's or master's degree in Computer Science, Information Systems or any other related engineering discipline.
Good understanding of programming software/tools– PEGA, JAVA, SQL,JavaScript (ReactJS, NodeJS), HTML, CSS, Postman, Tableau, Servicenow
Experience with data structures and algorithms.
GCP, Hadoop, PySpark, Hive & Cornerstone, Hadoop.
Experience with data modeling and data engineering
Experience with GitHub, Jenkins (or equivalent), CI/CD, Putty, WinScp, Postman, Tableau/PowerBI/or equivalent, ServiceNow, Informatica
Good grasp of various iterative methodologies: Agile, RUP, SAFe Scrum
Curiosity and hunger to know how things work and ability to use that knowledge to find enhancement opportunities
Experience with the Testing Lifecycle, Unit Testing, SIT, Regression Testing, UAT.
Experience with Secure Software Development Lifecycle
Strong problem-solving and analytical skills
Effective verbal and written communication skills
Familiarity with Generative AI applied to coding and testing
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
Competitive base salaries
Bonus incentives
Support for financial-well-being and retirement
Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
Flexible work arrangements and schedules with hybrid and virtual options with Amex Flex
Generous paid parental leave policies (depending on your location)
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.