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About this opportunity
This document outlines the job description for Domain Support Specialist – TXN within the Managed Service Delivery in SDU Bharti.
• We believe in trust – we trust each other to do the right things!
• We believe in taking decisions as close to the product and technical expertise as possible.
• We believe in creativity – trying new things and learning from our mistakes.
• We believe in sharing our insights and helping one another to build an even better user plane.
• We truly believe in happiness; we enjoy and feel passionate about what we do and value each other's technical competence deeply.
What you will do
• Managing NOC 24X7 environment & act as a mentor to the Shift resources.
• Role is to handle the day-to-day operational challenges and ensure smooth operations and as per the contract agreements.
• To support and implement MSTOP processes.
• Authorized to report security breach incidences.
• To suggest for corrective and preventive actions of security threats.
• To act as a planned work coordinator for emergency requests beyond normal office hours.
You will bring.
• Ensuring KPI / SLA Fulfillment related to Network.
• Maintenance & 1st Level troubleshooting of the events taking place on the network.
• To be able to interface with the other organizational entities like Circle team NPI, NPO, Optimization, SRF, FO, Projects, 3PP, Customer Support, Customer etc.
• To handle and analyze Trouble Tickets and recommend timely actions and solutions to Trouble Tickets when vital.
• Technical Knowledge of Microwave Equipment's & Remedy Tool.
• Technical and/or functional skills: GSM & CDMA Knowledge.
Key Qualification
• Degree in Electronics and Telecommunication Engineering.
• At least 1+ years' experience in Telecom. Significant part of this experience must be into Telecom Network.
Why join Ericsson?
At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build never seen before solutions to some of the world's toughest problems. You´ll be challenged, but you won't be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like.
?What happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like.
We encourage you to consider applying to jobs where you might not meet all the criteria. We recognize that we all have transferrable skills, and we can support you with the skills that you need to develop.
Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.