Institutional Credit Management (ICM) is an in-business and first Line of Defense (1LoD) function within Citi dedicated to end-to-end wholesale credit risk (WCR) management. ICM covers numerous products, regions, and lines of businesses (LoBs) – all while providing the controls and support necessary to help reduce Citi's risks. Wholesale Credit Risk ("WCR")In-Business Quality Assurance (QA) is an integral part of the ICM organization.
WCR In-Business QA verifies that established standards and processes are followed and consistently applied. WCR and ICM Management utilize the results of the quality assurance reviews (QARs) to assess the quality of the group's policies, procedures, programs, and practices as relates to the management of wholesale credit risk. The results help management identify risks associated with operational and control weaknesses, training needs, and process deficiencies.
The WCR Head of In-Business QA reports results of QARs providing feedback, insight, and observations on any deficiency and areas of improvement, engaging with the management of the respective WCR businesses and In-Business Credit Risk, Independent Risk, FCR, Internal Audit and Regulators.
This role is based in Mumbai (India) and reports to the WCRCommercial Banking QA Head.
Key responsibilities include:
Support the Regional Leads of In-Business QA in implementation and ongoing delivery of a robust Quality Assurance function in accordance with the coverage universe
Provide effective credible challenge during QARs to Portfolio Leads and Underwriters, as regards to credit reviews and process adherence to ensure that weaknesses in such processes are identified and escalated as appropriate
Support with the aim to ensure wholesale credit risks within Citi are effectively identified, measured, monitored, and controlled, consistent with the bank's risk appetite and all policies and processes established within the risk governance framework
Under the supervision of the WCR Commercial Banking QA Head and QA Regional Leads, support execution of the following:Consistent and objective assessments during QARs, primarily covering underwriting activities for Commercial Banking and Sovereign
Subsequent follow-up on corrective actions that were raised during QARs
Assist in preparation of Quality Assurance Reports to WCR management that communicate and measure results and identify negative trends and potential solutions
Constant interaction with the respective Underwriting and 1LOD functions counterparts, to ensure that quality assurance protocols are adequate for all portfolios
Support in the execution of WCR In-Business QA policies, procedures, risk assessment and controls to drive effective QA coverage and standards
Support WCR Commercial Banking QA Head to stay abreast of relevant changes to rules/regulations and other industry news including regulatory findings
Support the Head of In-Business QA - WLCR on internal projects and initiatives when required
Support ICM Voice of the Employee (VOE) initiatives
Skills:
Demonstrable strong assurance experience, including 5-8 years in corporate banking, credit risk management, internal audit, loan review or quality assurance review function at an investment or large commercial bank
Knowledge of Wholesale Credit Processes and organizational awareness, portfolios, and processes
Understanding of policies and procedures with the ability to execute change effectively
Reasonable grasp of the markets and lending wholesale credit risk covered process, to evaluate findings within the Quality Assurance process, determine materiality, and partnering with In-Business Credit Risk
Strong background on core credit analysis for commercial bank entities and global corporates to properly evaluate process and quality breaks within the quality assurance function
Ideally, credit officer or analyst or credit risk background, with experience on day-to-day credit functions associated with analysts and risk approval
Good awareness and adherence to the control environment including Quality Assurance
Competencies:
Effective interpersonal skills, with the ability to build relationships and influence with and without direct authority with Underwriters and Portfolio Leads
Solid organizational skills with ability to manage priorities effectively
Strong written and verbal communication skills, with the ability to communicate clearly and concisely to audiences of varying levels of seniority
Advanced Microsoft Office (Word, Excel, and PowerPoint) skills
Qualifications:
BA/BSc or higher degree in Business (MBA), or any other related subject
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Job Family Group:
Risk Management------------------------------------------------------
Job Family:
Business Risk & Control------------------------------------------------------
Time Type:
Full time------------------------------------------------------
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