Telemarketing Team Leader - Loan Sales

Title: Telemarketing Team Leader - Loan SalesLocation: DelhiPosition Overview:As a Telemarketing Team Leader for Loan Sales, you will be responsible for leading a team of telesales representatives to achieve sales targets and deliver exceptional customer service. You will play a pivotal role in driving performance, motivating your team, and ensuring that our customers receive the best possible experience.Key Responsibilities:Lead, coach, and motivate a team of telesales representatives to achieve individual and team sales targets.Monitor team performance and provide regular feedback to ensure targets are met or exceeded.Develop and implement strategies to maximize sales and enhance customer satisfaction.Conduct training sessions to improve sales techniques, product knowledge, and customer service skills.Collaborate with other departments to address customer queries, resolve issues, and optimize processes.Maintain accurate records of sales activities, performance metrics, and customer interactions.Stay updated on industry trends, competitors, and regulatory requirements.Proven experience in telemarketing or tele sales, with at least [insert number] years in a leadership role.Excellent communication and interpersonal skills.Strong sales acumen and the ability to motivate and inspire a team.Results-oriented with a track record of meeting or exceeding sales targets.Knowledge of loan products, life insurance, and general insurance is preferred.Ability to thrive in a fast-paced and target-driven environment.Proficiency in MS Office and CRM software.Bachelor's degree in Business Administration or related field is preferred.