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Job Summary
This role is responsible for providing engineering Service functions to support the Service to the customer by analyzing, designing and developing commercially viable end-to-end solutions based on the customer specifications and business needs. The role will have responsibility to meet with the customer while also leading the interface with the Ericsson Service Delivery Unit (SDU) to secure performance and lifecycle of the Service.
Key Responsibilities:
• The overall E2E technical architecture of the Service. Deep understanding and knowledge of the Service and underpinning applications, infrastructure and data analytics that supports it, including competence in Machine Learning (ML), Artificial Intelligence (AI) and Automation of Data Analytics.
• The technical planning and design of a New Service, or change / update to an existing Service. Includes necessary configuration design for the applications and infrastructure. and Service Catalogue Management.
• The technical management of the Service throughout its lifecycle. Includes roadmap, change / release management, demand and capacity management, deployment and termination, along with the required testing and evaluation of the Service to support the customer experience.
• Support the Service Operations Governance both internally and with the customer for the Service Performance in the contract, to also include Program & Demand Management.
Key Qualifications:
• Education: BE/B.Tech. (preferably in electronics and communication or telecommunication)
• Minimum Years of experience: 7 – 11 years (Preferably at least 2 years of experience from activities in lead position).
• Telecommunications knowledge with telephony switching principles, traffic concept, telecommunication networks & signaling.
• Knowledge & experience of performance management, cross domain knowledge
• Good knowledge about network operation processes and interfaces.
• Good knowledge of network implementation/integration processes
• Good exposure to business process rationalization using ETOM and ITIL process framework
• Ability to provide an interface with the Design and planning team for the capacity to build up and new features.
Why join Ericsson?
At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world's toughest problems. You´ll be challenged, but you won't be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like.
Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
Primary country and city:India (IN) || Noida
Req ID:757943