Technical Content Professional

As a content developer and designer for strategic IBM data security software products, you will create technical content, both inside and outside of the user interface (UI), with a focus on clarity, accuracy, and the user experience. You will design, develop, and publish deliverables such as user instructions, application program interface (API) documentation, embedded UI text, command line interface (CLI) strings, error messages, and multimedia. You will work closely with different IBM teams, including product management, visual design, development, and testing, to deliver clear, inclusive, accessible, and translated content for a global audience.Responsibilities include:Working with design and development teams to make products easier to understand and use.Simplifying technically complex concepts and details from multiple sources into consumable, online documentation.Building technical environments and performing documentation tests to guarantee information accuracy.Collaborating effectively with other writers, designers, and developers to ensure content consistency and quality.Monitoring content metrics and reader feedback to identify ways to improve published content.Working independently within a global team located across multiple time zones.