Technical Content Designer And Developer

Collaborating with subject matter experts, UX researchers, interaction designers, quality engineers, developers, SREs, support engineer, product marketing team and other team members to create and maintain content that meets user needs and is compliant with IBM standards and guidelines.
Producing user-centric content assets that are accurate, intuitive, timely, high-quality, relevant to the audience, easily understood, optimised for search engines and to style.Example of content assets: User Interface (UI) copy, video tutorials, user manuals, how-to guides, FAQs and so on.

Producing content for software-defined storage products & solutions that is structured and formatted in a way that is easily discoverable by AI algorithms
Conducting research to gather information from subject matter experts and other sources to ensure accuracy and completeness of content.
Participating in user research and usability testing to gather feedback and improve content and UX design.
Creating, evaluating, updating and reviewing content at all stages of the end-to-end user journey
Managing content releases and ensuring timely delivery of content updates.
Analyzing content performance and making recommendations for improvement.
Staying up-to-date with industry trends and best practices in technical writing and content design
Actively participate in special projects focused on accomplishing the teams' objectives and key results