Tally Support Executive

It involves providing support and implementation services to customers and candidates with Tally support experience.
Responsibilities
Provides inbound phone, onsite, web or email support to resolve client inquiries and problems effectively and efficiently.
Responsibly communicates to all parties involved in issue resolution to meet and manage client expectations.
Documents, track, and/or update details on the specifics of client issue(s).
May assist with writing estimates for software modification specifications and documentation of support processes.
May provide training to client end-users (typically via webinar).
Creates or enhances documentation throughout the support process.
Contributes to com...
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