Our vision is to transform how the world uses information to enrich life forall.
Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever.
JR60138 SSD Quality Failure Analysis Engineer
As a QRA SSD RMA (Returned Material Authorization) Engineer/ Lead Engineer at Micron Technology, Inc., you will be responsible for performing formal FA (Failure Analysis) of customer returned materials. You will work with a team of technical engineers and technicians, focusing on SSD product quality and warranty process.
You will summarize analysis at the electrical and physical level identifying root cause and collaborate with product engineering, Business teams and customer facing teams, you will involve in resolving customers escalation and provide the problem-solving team with FA results and/or recommendation for FA plan.
You will also be required to administrate the communication of results to functional areas and sustain knowledge of drive characteristics. In addition, you will also serve as an SSD interface for external customer facing team providing data analysis and consultation when necessary.
For the lead position, you will oversee area workflow and priorities, determine resource needs and ensure overall area performance to plan is achieved and provide opportunities to expand skills and career growth.
Responsibilities :-
Perform Electrical & Mechanical Verification FA on SSD Customer Returns
Provide FA Reports to External Customers
Manage Escalations Communication of RMA cases to Internal Teams3352
Maintain & Develop Knowledge of FA Capabilities
Setup & maintain the of debug system for DOE and error duplication
Serve as SSD Interface for external customer facing team
Support periodical KPI & Pareto Charts
Education Required :-
Bachelors Degree Electronics Engineering
Related field of study
Experience :-
Competent in Failure Analysis/ System Test (Preferred)
Experience in Storage Industry, Customer Interface (Desired)
Relevant experience candidate will be considered for a senior position
Skills :-
A good understanding of NAND flash memory function and SSD storage and architecture
Computer hardware knowledge (PCIE, SATA, Bus Tracer) will be advantageous
Excellent time and project management skills
Good oral & written communication skills
Ability to work well in a close knit team environment
Self-motivated with a strong work ethic
Ability to work flexible hours
Commitment to technical growth
Programming experience a plus
Some travelling needed
About Micron Technology, Inc.
We are an industry leader in innovative memory and storage solutions transforming how the world uses information to enrich lifefor all. With a relentless focus on our customers, technology leadership, and manufacturing and operational excellence, Micron delivers a rich portfolio of high-performance DRAM, NAND, and NOR memory and storage products through our Micron® and Crucial® brands. Every day, the innovations that our people create fuel the data economy, enabling advances in artificial intelligence and 5G applications that unleash opportunities — from the data center to the intelligent edge and across the client and mobile user experience.
To learn more, please visit micron.com/careers
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
To request assistance with the application process and/or for reasonable accommodations,please ******
Micron Prohibits the use of child labor and complies with all applicable laws, rules, regulations, and other international and industry labor standards.
Micron does not charge candidates any recruitment fees or unlawfully collect any other payment from candidates as consideration for their employment with Micron.