The IBM Cloud Networking Tribe is looking for a talented, innovative and enthusiastic Software engineering professional that will build the next generation IAAS to make our customers succeed. The IBM Cloud Networking Tribe has a global cloud presence that continues to grow and expand its reach. Our Network Services engineering team is responsible for delivering virtual network services with top-notch performance, first-rate security, fail-safe reliability and exceptional quality.
We are a global team, so communication skills (both verbal and written) are critical as well as flexibility to work with team members in other time zones.
Responsibilities:Run the production environment by monitoring availability and taking a holistic view of system health
Provide primary operational support and engineering for IBM infrastructure.
Create sustainable systems and services through automation and uplifts
Improve reliability, quality, and time-to-market of our suite of cloud solutions
Provide support for production escalations and problem resolution for customers.
Proactively identifying issues and improvement opportunities.
Diagnose and resolve complex system, application software, security and related problems that impact system and availability.
Gather and analyze metrics from production systems to assist in performance tuning and fault finding
Partner with development teams to improve services through rigorous testing and release procedures
Understand business needs to define automation requirements and product architectural solutions.
Develop high-level product specifications with attention to system integration and feasibility
Define all aspects of development from appropriate technology and workflow to coding standards
Collaborate with other professionals to determine functional and non-functional requirements for automation software
Participate in technical reviews of requirements, specifications, designs, code and other artifacts.
Learn new skills and adopt new practices readily in order to develop innovative and cutting-edge software products that maintain Company's technical leadership position.
How we'll help you grow:
You'll have access to all the technical and management training courses you need to become the expert you want to be.
You'll learn directly from expert developers in the field; our SME's love to mentor.
You will have the opportunity to work in many different areas to figure out what really excites you.