Hello go-getter!
We know that a business only thrives if our people are
thriving. That's why we always put our people first. Our global and diverse
team would be happy to support you and challenge you to grow in many ways. Who
knows where our joint journey will take you?
Siemens Global
Business Services (GBS) is a Siemens Service Company that provides innovative
digital solutions and customer-oriented business services. With more than 20
years of experience, Siemens GBS taps into its understanding of how
organizations and businesses work to seamlessly integrate, digitalize and
optimize business processes with a portfolio that covers end-to-end business
needs.
You'll make an impact by:
Review open accounts for collection efforts and prepare
the necessary templates and trackers for the collection's initiative.
Make outbound collection calls and/or correspondence for
strategic accounts in a professional manner while keeping and improving
customer relation in a fast-paced goal-oriented collections department.
Reduce delinquency for assigned strategic accounts.
Effectively track, report and resolve all outstanding
disputed items.
Ensure
cash receipts are applied to the customer account by liasioning with the cash
application team.
Establish
and maintain effective and cooperative working relationships with commercials,
sales, technical and project teams.
Perform other assigned tasks and duties necessary to
support the Cash Collections Department
Participate in team planning meetings.
Meet defined department goals and activity metrics.
Provide guidance and training for junior credit
controllers.
Identify issues attributing to account delinquency and
discuss them with Business Unit commercials on a regular basis.
Weekly and monthly reporting to direct supervisor as
instructed by him/her.
Monthly Delinquency notices (Dunning Letters)
Participate on process improvement projects.
You'll win us over by:
2-3 years of Collections Experience.
In-depth Collection knowledge.
Commitment to excellent customer service.
General Accounting Principles knowledge.
Strong attention to detail, goal oriented.
Thrives in a team environment.
Good customer relationship skills to manage a variety of
customer interactions.
Excellent communication (written and verbal) in English.
Good in MS Excel, MS Word & MS PowerPoint.
Knowledge of Accounts Receivables, Billing and
Collections procedures.
Proficiency using SAP, MS Office pack to create team
level and process level reports.
Create a better #TomorrowWithUs!
We value your unique identity and
perspective and are fully committed to providing equitable opportunities and
building a workplace that reflects the diversity of society. Come bring your
authentic self and create a better tomorrow with us.
Protecting the environment, conserving
our natural resources, fostering the health and performance of our people as
well as safeguarding their working conditions are core to our social and
business commitment at Siemens. They are an integral part of our Business
Conduct Guidelines and our corporate strategy.
This role is based in Bangalore. But you'll also get to
visit other locations in India and globe, so you'll need to go where this
journey takes you. In return, you'll get the chance to work with teams
impacting entire cities, countries and the shape of things to come. We're
Siemens. A collection of over 379,000 minds building the future, one day at a
time in over 200 countries.