Site Reliability Engineering Professional

Your Role and Responsibilities
The Site Reliability Engineering Team (SRE) ensures the service is highly available and fully optimized in a 24/7 environment. In a SRE role, you will play a crucial role in ensuring the reliability and resiliency of our systems. If you are passionate about optimizing, building automation, solving problems, testing, deploying and managing highly-scalable environments, this is the perfect opportunity for you.
In this role, you will be part of a global SRE team who works closely with our development and product teams to increase the quality and reliability for our products and services. You will also deploy and manage Kubernetes clusters on IBM Cloud and other public Cloud providers such as AWS. As an SRE, you must be willing to work in a fast paced Cloud environment, share rotational on-call duty coverage with the global SRE team and support the back-end Cloud infrastructure components.

Key Responsibilities
Maintain highly available products and services on Cloud
Design and implement various aspects of Cloud services including deployment, monitoring, alerting, logging and disaster recovery
Act as trusted advisors for clients to support and resolve Cases and Incidents.
Identify issues and drive them to resolution while ensuring minimal downtime
Develop Runbooks to capture steps and procedures to resolve commonly encountered issues
Automate repetitive tasks using scripts and tools to reduce manual interventions
Collaborate with development teams to roll out new services, ensure stability and reliability
Improve and innovate operational practices to ensure efficiency
Share knowledge, ideas and solutions with global team"