In this Site Reliability Engineer role, you will work closely with several Data Centers, the entire Cloud organization and IBM vendors to support, maintain and operationally improve the IBM cloud infrastructure. You will focus on the following key responsibilities:
Monitor the health of production and test systems 24x7
Ability to respond promptly to production issues and alerts 24x7
Execute changes in the production environment through automation
Partner with other SRE teams and program managers to deliver mission-critical services to the market
Support development of new and existing capabilities for our compute, storage and network infrastructure services
Implement and automate infrastructure solutions that support IBM Cloud products and infrastructure
Support the compliance and security integrity of the environment
Work with Engineering to:
Provide initial assessment and possible workaround of production issue
Troubleshoot and resolve production issues
Work with Support and Development teams to:
Identify and resolve issues
Discuss and plan integration tasks
Provide technical escalation support for other Infrastructure Operations teams
Built at: 2024-11-21T21:29:52.387Z