We're enhancing the way we live and work by intelligently connecting energy systems, buildings and industries!!
Smart infrastructure from Siemens makes the world a more connected and caring place – where resources are valued, where impact on the world is considered, where sustainable energy is delivered reliably and efficiently. It provides the flexible infrastructure to allow society to evolve and respond to changing conditions. Technology and the ingenuity of people come together to be at one with our environments and to care for our world. We do this from the macro to the micro level, from physical products, components and systems to connected, cloud-based digital offerings and services. Siemens offers a broad portfolio of grid control and automation; low- and medium-voltage power distribution, switching and control; and building automation, fire safety and security, HVAC control and energy solutions.
Service Sales Executive Job Description
This role is customer facing and you will be responsible to handle AMC Sales for ELV products to ensure high customer satisfaction index and expand our service business.
•Strong understanding of building systems such as Building Management System, Fire Safety, Security & Surveillance and associated systems. Knowledge of common HVAC and electrical building codes, IoT, Cloud offering & Industry 4.0 will be an added advantage.
•To plan and achieve service sales targets and ensure customer satisfaction Lead generation, identification, and understanding of customer requirements, identification of Retrofit and expansion opportunities.
•Monthly forecast Preparation & maintain an accurate and up-to-date pipeline in order to meet or exceed annual sales objectives.
•To generate new AMC leads and responsible for delivered profit margin of the relevant projects.
•Building and maintaining internal relationships within sales, operations and service functional areas as well as coordinating with numerous internal contacts in all regions to ensure successful pre and post-sales support of our customer's needs.
•Prepare a Negotiation Strategy anticipating based on the needs of the customer.
•Creating a strong opportunity for the Retrofit/Modernization and maintenance
contracts in IBMS.
•Develop & maintain relationships with potential customer accounts, consultants, architects, turnkey HVAC solution providers, and Project management & facility.
•Negotiating orders to maximize revenue following pre-defined targets.
•Maintain a good understanding of customer needs and expectations and handle all customer complaints or concerns appropriately and promptly to ensure.
•Maintain an in-depth knowledge of the company's product offerings and methodologies.
•Identify, reach, and engage key decision makers and influencers through existing relationships, networking, personal connections, client references, and industry events.
•Develop AMC Service Business strategies. Generate new leads, identify and qualify opportunities to UpSell / Cross Sell and generate additional Pull through Business.
•In case of customer specific development needs, collaborate with the technical team to define prototypes and proof of concepts.
•Provide accurate and current view of account penetration, sales performance and customer satisfaction including health of the funnel/pipeline. Research, develop and maintain competitive information resources.
What will you need to succeed?
•Hold a bachelor's degree in Electronic or Electrical or Computer Engineering with minimum 5-10 years of Sales experience with emphasis on Building Automation & associated systems and services.
•Have Proven track record and technology expertise to drive service services.
•Have willingness and flexibility to travel up to 50% of the time, domestically as required.
•Experience in retrofit, project expansion, and service contracts is desirable.
Working knowledge of security applications - specifically in the areas of access control, BMS, video surveillance, perimeter intrusion, and integrated security and enterprise platforms and retrofit sales.
•Good communication, inter-personnel, and organizational skills
•Exposure to related BMS/IBMS/Security/Networking, IT securities & new
technology trends.
•Past success working across organizations and in cross-selling opportunities.
Make your mark in our exciting world of Siemens
We're Siemens. A collection of over 379,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality and we welcome applications that reflect the diversity of the communities we work in across Gender, LGBTQ+, Abilities & Ethnicity. All employment decisions at Siemens are based on qualifications, merit and business need. Bring your curiosity and imagination, and help us shape tomorrow.
Find out more about Smart Infrastructure at: https://new.siemens.com/global/en/company/topic-areas/smart-infrastructure.html and about Siemens careers at: www.siemens.com/careers