Siemens Healthineers India is looking for a Service Marketing Professional for its Diagnostic Imaging and Advanced Therapy business portfolio (Computed Tomography, Magnetic Resonance Imaging, Cathlab machines, etc) in Kerala and Tamil nadu region.
Business Title: Manager
Internal Title: Portfolio Sales Professional
Location : Cochin
Job Responsibilities
Plan & Monitor Service Revenue Business for the Region
Make yearly plans for Service Revenue based on Installed Base (IB)and Sales Forecast
Monitor the actuals w.r.t. plans. Drive & execute mitigation actions.
Prepare Monthly MIS , Provide Contract & Revenue Forecasts
Monthly reviews with Regional and HO colleagues
CRM & Collaboration
Develop professional customer relationship, offer appropriate service solutions to achieve customer loyalty
Collaborate with Sales and Marketing teams to leverage competitive advantage for the business & IB retention
Work closely with Education Services/ Application team for developing and growing Education services revenue
Acquire Service Business for the Regions
Coordinate with Region, HO and back office shared services team (GBS) to ensure timely Contract offers submission to customers
Follow up and negotiations with customers for conclusion of contracts in alignment with Regional and Territory sales managers, modality managers and Country Service Marketing/Sales
Improving Contract Capture Rate and Contract Conversions
Ensuring booking of contracts and submission of Invoices through commercial team
Collection of Payments from Customers as per agreed terms in coordination with Business Administration and Service Group Leaders
Acquisition of Additional Service Revenue through
PMS Kits
Upgrades
Education/ User Services etc
Qualifications/Skillsets/Experience
Graduate/Post graduate preferably in Biomedical/Electrical/Electronics stream
3-5 years of rich experience in a service sales or service marketing role in a medical devices organization
Excellent negotiation and stakeholder management skills
Proficiency in Malayalam and working knowledge of Tamil is mandatory