Company Description Tesco Bengaluru: We are a multi-disciplinary team creating a sustainable competitive advantage for Tesco by standardising processes, delivering cost savings, enabling agility, providing cutting-edge technological solutions and empowering our colleagues to do ever more for our customers. With cross-functional expertise in Global Business Services and Retail Technology & Engineering, a wide network of teams and strong governance we reduce complexity thereby offering high quality services for our customers. Tesco Bengaluru, established in 2004 to enable standardisation and build centralised capabilities and competencies, makes the experience better for our millions of customers worldwide and simpler for over 4,40,000 colleagues.
Tesco Technology consists of people from a number of different backgrounds, but having a common purpose to serve our shoppers a little better every day with our retail technological solutions. We shared a common interest in harnessing innovations in technology to enhance their shopping experience at Tesco stores. Whether making products, software or systems, our teams focuses on various aspects from taking strategic ownership of the architecture to delivering technological solutions such as design, testing, deployment, infrastructure, operation and security of the systems to ensure agile, smooth and safe operations. These help us to deliver the maximum business impact. Teams refine their internal processes to best fit their own needs, working to build core capabilities in application and services. We collaborate globally across teams to build end-to-end customer-facing solutions, as well as to share knowledge, experience, tools and techniques.
At Tesco, inclusion means that Everyone?s Welcome. Everyone is treated fairly and with respect; by valuing individuality and uniqueness we create a sense of belonging.
Diversity and inclusion have always been at the heart of Tesco. It is embedded in our values: we treat people how they want to be treated. We always want our colleagues to feel they can be themselves at work and we are committed to helping them be at their best.
Across the Tesco group we are building an inclusive workplace, a place to actively celebrate the cultures, personalities and preferences of our colleagues ? who in turn help to build the success of our business and reflect the diversity of the communities we serve.
Job Description
Tireless focus on human-centred design to always meet our user needs that serve our users a little better every day
Receive & proactively question design briefs to ensure a full understanding
Coordinate; conduct; synthesise and communicate research findings from a range of quantitative & qualitative sources
Identify the business and user needs and perform analysis on functionality; usability and create user requirements. Translate user requirements into defined specifications and inspire the Engineering team to develop the right product delivering value to our users and business. Deliver project outputs including personas; user journeys; page flows; wireframes; site architectures; navigation models; interface scamps; page comps; interactive prototypes; interaction guides; affinity maps and annotated visual documentation.
Collaborate with all design & delivery disciplines to create & improve user experience and outcomes that are in-line with our design principles. Work in partnership with Engineering; Product Managers and broader business teams to understand requirements that align design vision; technical feasibility and strategic goals. Demonstrate strong written; verbal communication and presentation skills to all levels of seniority and disciplines within the organisation. Work in partnership with Product Managers; Researchers and Engineering to align design vision and activities with our business goals. Collaborate with other members of the wider project team to create key success metrics for design changes.
Effectively coordinate; facilitate and lead ceremonies; peer/design reviews and workshops with all design & research teams; business owners and stakeholders Be an advocate for correct use of and contribution to our design system. Proactively share and communicate design expertise and knowledge with your peers and teams to improve organisational capability. Creative problem solving; such as simplifying research & design issues for complex products & services.
Continuously seek to improve research; design; and development processes to gain efficiency; remove obstacles; and simplify workflows. Lead by example; demonstrating Tesco values; provide guidance and mentoring to help the team focus on our mission; achieve their best and strive for excellence Provide support & mentorship for junior team members; help to define objectives and help manage professional & personal development.
Qualifications
Information Architecture (IA)
Workshop facilitation
Usability evaluation
Requirements - gathering and discovery
User-centred design- designing something that is fit for purpose
Curiosity and Learning
Communication and Influencing
Strategic Thinking and Problem Solving
Data Analytics and Insights
Product Methodologies
Wireframing and Prototyping
Additional Information
Important Notice:
On behalf of Tesco Bengaluru, we must caution all job seekers and educational institutions that Tesco Bengaluru does not authorise any third parties to release employment offers or conduct recruitment drives via a third party. Hence, beware of inauthentic and fraudulent job offers or recruitment drives from any individuals or websites purporting to represent Tesco. Further, Tesco Bengaluru does not charge any fee or other emoluments for any reason (including without limitation, visa fees) or seek compensation from educational institutions to participate in recruitment events.
Accordingly, please check the authenticity of any such offers before acting on them and where acted upon, you do so at your own risk. Tesco Bengaluru shall neither be responsible for honouring or making good the promises made by fraudulent third parties, nor for any monetary or any other loss incurred by the aggrieved individual or educational institution.
In the event that you come across any fraudulent activities in the name of Tesco Bengaluru, please feel free report the incident at [email protected]
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