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With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you'll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
TheGlobal Risk and Compliance Technology Product Delivery and Integrationteam is seeking aSenior Technical Program Managerwith a strong product and tech mind-set. To be successful this individual will need to combine delivery excellence practices with practical and flexible approaches that result in value and efficiency for our solutions.
Key responsibilities:
Enhance technology solutioning conversations while documenting progress and deliverables
Impact the delivery lifecycle process: execution of test cases, removing obstacles to delivery, coordination of development activities across multiple scrum teams, and implementing standard processes for Agile methodologies
Lead the engineering team in achieving PI deliverables/objectives while improving the team's long-term performance via encouraging continuous improvement in ways of working
Facilitate the creation of implementation roadmaps with support from product and engineering leadership
Coach Product Owners through backlog refinement, backlog readiness, definition of ready/done, writing user stories, and cultivates continuous delivery of business value to end users
Proactively identify and maintain transparency into impediments, risks, and dependencies. Ensures impediments are visible and handled through to resolution, raising up when vital
Facilitate Agile events that help engineering deliver value incrementally and iteratively
Drive the engineering team's deliverables throughout the Program Increment (PI) through coaching and facilitating team level events
Influencing without authority through effective change and leadership management
Respectfully and purposefully challenge the norms
Living the Agile and SAFe Values and Principles
Championing constant learning to drive improvements and standardization
Inspiring collaboration and quality practices between system architects, Agile teams, and product teams
Promoting compliance with SDLC standards across the team
Ensuring data integrity for the team within the Agile Management tools
Minimum Qualifications:
Bachelor's degree in technology related subject area or equivalent experience required
5-8 years of experience with a consistent track record of growing responsibility
Previous engineering experience is a plus
Experience leading Agile, Scrum, or other rapid application development teams to deliver technology solutions that meet customer expectations for timeliness and quality
Excellent oral and written skills; Ability to efficiently communicate across product, technology and business partners
Ability to deliver complex software iteratively and with quality
PMI Certification preferred. Scrum Master Certification or demonstrated proven experience (certification may be required within designated timeframe).
Experience using Rally delivery management platform is required
Experience with SDLC Methodologies & Practice
Deep understanding of Agile at Scale or iterative development processes, including quality and testing standard practices
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
Competitive base salaries
Bonus incentives
Support for financial-well-being and retirement
Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
Generous paid parental leave policies (depending on your location)
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.