Senior Site Reliability Engineer - Product Area FocusLocationRemote from India.Summary of roleOwn availability, the most important product feature, by continually striving for sustained operational excellence of Sumo's planet-scale observability and security products. Work alongside your global SRE team, executing on projects in your product-area specific reliability roadmap, to optimize operations, increase efficiency in our use of cloud resources and our developer's time, harden security posture, and increase feature velocity of our developers Work closely with multiple teams to optimize the operations of their microservices - and improve the lives of the engineers within your product area engineering teams.ResponsibilitiesSupport the engineering teams within your product area by maintaining and executing a reliability roadmap of opportunities for improvement for reliability, maintainability, security, efficiency, and velocity - and help for realizing those opportunities.Collaborate with development infrastructure, Global SRE, and your product area engineering teams to establish and continually refine your reliability roadmap.Participate in defining, evolving, and managing SLOs for several teams within your product area.Participate in on-call rotations within your product area to understand operations workload so you can continually work to improve the on-call experience and reduce operational workload for running microservices and related components.Complete projects to optimize and tune on-call experience for your engineering teams.Continually improve the lifecycle of microservices and architectural components from inception and design, through deployment, operation, and refinement.Write code and automation to reduce operational workload, increase efficiency, improve security posture, eliminate toil, and enable Sumo's developers to deliver features more rapidly.Work closely with the developer infrastructure teams to expedite development infrastructure adoption of tools to advance your reliability roadmap by identifying needs for your supported engineering teams, and contributing back features and bug fixes when needed. Scale systems sustainably through mechanisms like automation, and evolve systems by pushing for changes that improve reliability and velocity.Facilitate blame-free root cause analysis meetings for incidents to learn and drive improvementParticipate in and continually improve our global IRC (incident response coordination) for all products.Drive root cause identification and issue resolution with the teams.Work inside of a fast-paced iterative environment.Required Qualifications and SkillsCloud native application development experience leveraging best practices and design patternsStrong debugging and trouble-shooting skills across the entire technology stackDeep understanding of AWS Networking, Compute, Storage, and managed services.Competency with modern CI/CD tooling like Kubernetes, Terraform, Ansible & JenkinsExperience with full life cycle support of services, from creation to production supportVersed in Infrastructure as Code practices using technologies like Terraform or Cloud FormationAbility to author production ready code in at least one the following: Java, Scala or Go.Experience with Linux systems and at home on the command lineUnderstand and apply modern approaches to cloud-native software securityExperienced with agile frameworks, such as Scrum and Kanban, and how to operate within these frameworks to continually deliver value.Flexible and willing to step into new roles and responsibilitiesWillingness to learn and use Sumo Logic products for solving reliability and security issuesBachelor's or Master's Degree in Computer Science, Electrical Engineering, or another scientific or technical discipline6+ years of industry experience.Desirable SkillsExperience using Sumo Logic products or other observability products for reliability and securityExperienced with planet scale product developmentRunning and operating SaaS products on AWS Cloud with expert level proficiencyExperience with streaming technologies like Kafka, Kafka Streams, or KSQLExpert level experience in one or more of: Java, Go, Scala, or PythonExpert level experience in one or more of: Terraform, Jenkins, KubernetesExtensive experience running and tuning JVM workloads at scaleAbout UsSumo Logic empowers the people who power modern, digital business. Through its SaaS analytics platform, Sumo Logic enables customers to deliver reliable and secure cloud-native applications. The Sumo Logic Continuous Intelligence Platform™ helps practitioners and developers ensure application reliability, secure and protect against modern security threats, and gain insights into their cloud infrastructures. Customers around the world rely on Sumo Logic to get powerful real-time analytics and insights across observability and security solutions for their cloud-native applications. For more information, visit www.sumologic.com.
