TriNet is a leading provider of comprehensive human resources solutions for small to midsize businesses (SMBs). We enhance business productivity by enabling our clients to outsource their HR function to one strategic partner and allowing them to focus on operating and growing their core businesses. Our full-service HR solutions include features such as payroll processing, human capital consulting, employment law compliance and employee benefits, including health insurance, retirement plans and workers' compensation insurance.
TriNet has a nationwide presence and an experienced executive team. Our stock is publicly traded on the NYSE under the ticker symbol TNET. If you're passionate about innovation and making an impact on the large SMB market, come join us as we power our clients' business success with extraordinary HR.
Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single requirement. At TriNet, we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every single qualification in the job description, we encourage you to apply anyways. You may just be the right candidate for this or other roles.
A Brief Overview
This position is responsible for advocating and implementing best practice systems, process, and programs for the organization. This position will deliver reporting that provides insight into employee experience and relations. The Senior People Operations Analyst works closely with the People Business Partners, Talent Acquisition and other internal departments to support HR operational processes to achieve business objectives. This role will be responsible for coordinating and maintaining all Corporate HR activities, including operations, recruiting, compliance, HR programs, systems, and reporting.
Locations
India (On-site)
What you will do
Evaluates existing workflow, processes, procedures, and programs and performs best practice benchmark gap analysis
Manages incoming workload and delegates work to analysts, serving as a guide and mentor
Collaborates with internal and external experts to document processes and work instructions
Facilitates training to ensure employees understand how to perform processes with accuracy
Leads project teams to implement system solutions
Assists in scoping out projects with short term vs. long term corporate goals in mind as well as customer impact, internal resource requirements, cross functional involvement, etc.
Provide prompt service to internal colleagues by responding to a wide array of inquiries via the HR Helpline or in person. Provide excellent customer service and demonstrate outstanding problem- solving skills.
Provide HR Business Operational Support to People Business Partners and Recruiters
Provide training and support to peers in designated functional area
Escalation and Subject Matter Expert for designated functional area
Maintain in-depth knowledge of company-specific policies and practices, benefits programs and offerings, and accompanying compliance requirements.
Analyze trends and metrics in partnership with HR team to develop solutions, programs and policies
Administer human resource information systems and accompanying reporting
Administer the full employee life cycle; recruiting activities such as monitoring and clearing background checks; onboarding, development, retention and offboarding.
Support immigration and visa processing
Performs other duties as assigned
Complies with all policies and standards
Education Qualifications
Bachelor's Degree in HR or related field; or equivalent work and education experience required
Experience Qualifications
Typically 5+ years experience in a shared service HR model or combination of education and experience in a PEO environment required
Skills and Abilities
Strong communication skills – ability to write/output detailed processes and present information based on targeted audience
Proficient in Microsoft Office Suite with knowledge of Oracle applications and databases such as PeopleSoft, and Taleo, etc.
Ability to create Standard Operating Procedures (SOPs)
Working knowledge of multiple human resource disciplines including compensation, benefits, employee relations, immigration, performance management, federal and state employment laws
Excellent verbal and written communication skills
Ability to provide constructive feedback and work with peers in a positive manner
Strong Excel (pivot tables and VLOOKUP), PowerPoint, and Word skills
Strong acumen with systems, data, and reporting
Professional demeanor; ability to demonstrate courtesy and tact
Ability to work as part of a team; collaborative
Ability to be flexible to accommodate business needs and work in a fast-paced environment
Self-directed, with solid time management skills in terms of completing workload and approaching competing priorities
Able to interact with employees at all level of the organization
Strong conflict/mediation management skills
Ability to maintain confidentiality of highly sensitive information
Licenses and Certifications
Professional Human Resources certification (PHR) or equivalent preferred
Travel Requirements
Minimal
Work Environment
Work in a clean, pleasant, and comfortable office work setting. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable persons with disabilities to perform the essential functions.
This position is 100% in office.
Please Note: TriNet reserves the right to change or modify job duties and assignments at any time. The above job description is not all encompassing. Position functions and qualifications may vary depending on business necessity.
TriNet is an Equal Opportunity Employer and does not discriminate against applicants based on race, religion, color, disability, medical condition, legally protected genetic information, national origin, gender, sexual orientation, marital status, gender identity or expression, sex (including pregnancy, childbirth or related medical conditions), age, veteran status or other legally protected characteristics. Any applicant with a mental or physical disability who requires an accommodation during the application process should contact ****** to request such an accommodation.