Senior Manager-Continuous Improvement

As a Continuous Improvement (CI)Lead, the person would be aligned to an account or cluster of accountsWork with delivery team, rest of CI / Automation team and client to build and drive Transformation agenda for that client involving cluster of projects driving cost of operations and other business outcomes through E2E process re-engineering / automationBuild Lean Six Sigma DNA by conducting lean / six sigma training, mentoring and certifying lean, YB and GB projectsIdentifying and Leading high impact Black Belt projects on various CTQs like Quality, Productivity etc and closingSupport new transitions from Quality to implement Business Process Management System (BPMS) to ensure process performance measurement framework is created and operationalImplement internal Quality Control Management Framework with the help of Quality Auditors and Quality Focal. Responsibilities include daily auditing of transactions as per the agreed approach with client, conducting RCA, identifying and implementing CAPAs to ensure Quality scores are with in SLA targetEffective Visual Management on the floorProcess operational risks assessment of critical processes by conducting FMEA or other process risks assessments and also, propose required controlsAny short / medium term project or initiative(s) linked to business priorities