The Engineer Sr Analyst is an intermediate level position responsible for a variety of engineering activities including the design, acquisition and development of hardware, software and network infrastructure in coordination with the Technology team. The overall objective of this role is to ensure quality standards are being met within existing and planned frameworks.
Responsibilities:
Contribute to the budgetary requirement definition for assigned product area, develop functional specifications, and create project plans and software release schedules
Partner with business and development teams to identify engineering requirements and assist in defining application and system requirements and processes and maintain engineering relationships with the end user/client
Ensure requirements/tasks from technology departments and/or end users are communicated to stakeholders
Provide solutions and processes in accordance with audit initiatives and requirements and consult with Business Information Security officers (BISOs) and TISOs
Exhibit in-depth understanding of engineering concepts and principles
Assist with training activities and mentor junior team members
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Qualifications:
8-12 years of relevant experience in an Engineering role
Experience in large enterprise environments
Working knowledge of ITIL principles
Real world PowerShell scripting experience
Intermediate level SQL
Expert level Windows Desktop OS troubleshooting skills
Experience with SCCM
Windows 11 experience
Experience working in Financial Services or a large complex and/or global environment
Consistently demonstrates clear and concise written and verbal communication
Comprehensive knowledge of design metrics, analytics tools, benchmarking activities and related reporting to identify best practices
Demonstrated analytic/diagnostic skills
Ability to work in a matrix environment and partner with virtual teams
Ability to work independently, prioritize, and take ownership of various parts of a project or initiative
Ability to work under pressure and manage to tight deadlines or unexpected changes in expectations or requirements
Proven track record of operational process change and improvement
Education:
Bachelor's degree/University degree or equivalent experience
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Job Family Group:
Technology------------------------------------------------------
Job Family:
Systems & Engineering------------------------------------------------------
Time Type:
Full time------------------------------------------------------
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