Description
This is a Band 28 tier II position.
You Lead the Way. We've Got Your Back.
At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we're supporting our customers' financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what's possible — and we're proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
This is an opportunity to be a part of this growing Global BST team under SABE (Sales and Business Enablement) within GSG and support the testing landscape for GMNS business to meet the Compliance and Ethics Guideline requirements.
Requirements:
· The candidate will be required to support the GMNS business with its Global Testing requirements
· Participate in standardization and continuous improvement in the testing procedures
· Consistently understand and interpret testing requirements
· Be able to provide sound judgment when undertaking testing and also be able to interpret the results and provide analysis
· Be able to support communication to the regional testing and business teams
· Be able to maintain a high level of accuracy, productivity standards and should have a high willingness to learn
This role may be subject to additional background verification checks.
Qualifications:
• Bachelor's Degree plus one/two years of experience in privacy, data protection, information technology, or privacy compliance Banking or other regulatory experience preferred. (Technical background not mandatory)
• Good hands-on experience on MS-Excel, MS-Access & PowerPoint
• Excellent problem-solving skills (issue identification, problem structuring, analysis, development of recommendations)
• Strong verbal & written communication skills and the ability to interact effectively with cross functional teams
• Demonstrated analytical skills including the ability to think through all aspects of problems and generate possible courses of action
• Proven track record in driving results; ability to coordinate and prioritize concurrent activities within a deadline-driven climate
• Strong Interpersonal & Project Management Skills. Candidate should be good on Multitasking and Time management
• Proven robust problem solving skills
• Ability to build relationships, mobilize cross functional teams and leverage authority in a highly matrixed organization that has a presence across the globe
• Knowledge of Amex business & systems such as genesis, smac, cadence is an advantage
• Knowledge of foreign Language (e.g. Spanish, Italian, French etc.) is an advantage
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
Competitive base salaries
Bonus incentives
Support for financial-well-being and retirement
Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
Generous paid parental leave policies (depending on your location)
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
