Senior Associate, Production Services Infrastructure Support Analyst
At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world's financial system we touch nearly 20% of the world's investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities and people everywhere.
We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what #LifeAtBNY is all about.
We're seeking a future team member for the role ofSenior Associate, Production Services Infrastructure Support Analyst to join our team. This role is located in Pune-MH, HYBRID.
In this role, you'll make an impact in the following ways:
Good knowledge and hands on experience in creating and managing collections, applications, packages, deployments, and reports using the SCCM console or PowerShell scripts.
Follow organization's policies and standards to ensure smooth and defined process.
Patch Management using SCCM.
Troubleshoot and fix and disruptions on the SCCM , able to analyze and suggest/provide improvements.
Work on corporate wide deployments for various projects within the SCCM team – this may include delegating tasks to team members.
Create custom test environments to provide proof of concept before implementing into production.
Develop implementation strategies and deployment schedules with requestor.
Validate deployment plans for compliance.
Maintain the health of the SCCM environment.
Provide technical guidance to SCCM team and customer.
Assist in the creation\updating of SCCM documentation.
Good working knowledge of SQL reporting, PowerBi and PowerShell scripting.
Experience with SCCM, patch management, software deployment
Following strict change, incident, request, and problem management guidelines using ServiceNow
Configure task sequences using SCCM console
Automation on BAU tasks using available tools.
To be successful in this role, we're seeking the following:
Deployment of 3rd party patches.
Deployment of Corp wide application install/uninstall
Deploy Application, Package and TS.
Post new patch pre pilot deployment validate through automation script from all the personas/ laptops and attaching the summary results in the RFC's.
Vulnerability management.
Inactive Client troubleshooting.
Creating RFC's.
Troubleshooting errors in the deployment.
Responsible for handling tickets (Task, Incident and RFC)
Looking at the MYCIO dashboard and remediate the vulnerabilities beyond TTR.
Creating collections and deployment.
Deleting the deployments/Collections which are completed.
Update work notes on daily basis till closure of RFC.
Create tickets to WTS for offline machines to address vulnerabilities and maintain N-1 version.
Add/Remove user from SCCM Application AD group.
Running reports in SQL Server Management Studio for the deployments and sending the same to the stakeholders.
Sending inventory data from sccm as and when requested by LOB/Individual.
Maintaining Sharepoint and confluence site for BAU task and updating SOP documents.
Working on addressing the EOL/SOP projects in coordination with ITAM Team.
Test Deploy any new security related applications to all machines across globe.
Providing uninstall strings as and when requested by packaging team to create/update uninstall packages
At BNY, our culture speaks for itself. Here's a few of our awards:
America's Most Innovative Companies, Fortune, 2024
World's Most Admired Companies, Fortune 2024
Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024
Best Places to Work for Disability Inclusion , Disability: IN – 100% score, 2023-2024
"Most Just Companies", Just Capital and CNBC, 2024
Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024
Bloomberg's Gender Equality Index (GEI), 2023
Our Benefits and Rewards:
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.