You Lead the Way. We've Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you'll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
How will you make an impact in this role?
Global Commercial Services (GCS) is the global leader in providing payments solutions for Small, Medium, and Large Enterprises. We are in the business of helping our clients get business done! Accelerating sales and driving profitable charge volume growth are critical for the success of the organization. The Sales Enablement team is instrumental in driving these objectives.
The incumbent will play a critical role in supporting the development of growth and data-driven strategies to improve portfolio performance and drive execution, while working alongside senior leadership within GCS.
This position will support the development and implementation of analytical solutions, to provide consultative support to the GCS leadership team. The incumbent will also highlight trends, risks, and opportunities to enhance business decision-making processes, while working very closely with Sales, Marketing, Capabilities, Technology, and Analytics teams to drive growth in the sales organization.
Strong Analytical Skills: Apply analytical thinking to diagnose business needs and to establish analytical hypotheses and solutions; Deliver sophisticated analyses independently; Have outstanding knowledge of Python, SQL, and Hive encompassing data manipulation and statistical modeling/data-mining techniques; Leverage predictive modeling to identify tactics for channel optimization of existing areas and conceptualize opportunities.
Superb Communicator:Ability to drive alignment among customers and key partners; Ability to write compelling messages addressed to various audiences/levels within the organization
Strategic Mentality:Self-motivated individual who can problem-solve and think critically, to develop concrete insights backed by data and analytics; Find opportunities to strengthen business performance; demonstrate learning agility
Results Driven: High level of accountability and ability to address ambiguous challenges; adaptable to evolving priorities and rapid change
Out of the Box Thinking:Challenge status quo, innovate, and harbor strong curiosity. Effectively challenge the conceptual soundness, theory, approach, and usages of predictive models; Innovate modeling techniques and variable creation
Multi-Disciplinary Leadership:Ability to lead sophisticated work streams, and to work across departmental boundaries and deliver a diverse set of initiatives that result in impactful outcomes
Minimum Qualifications
2-4 years of relevant work experience
Bachelor's Degree required, preferably in a quantitative field (e.g., Economics, Finance, Accounting, Statistics, Data Analytics, Engineering)
High proficiency in Python and SQL, with strong working knowledge of analytical tools (e.g., Hive, PySpark, scikit-learn etc.)
Experience in Big Data environment, inclusive of data mining techniques.
Experience applying advanced statistical and/or quantitative techniques to solve business problems
Hands-on analytics and machine learning (ML) experience with understanding of data processing and model validation. Ability to address performance issues and to manipulate both structured and unstructured data
Proficiency in CRM tools, Salesforce, or statistical software programs
Advanced knowledge of Microsoft Office Suite (Excel pivot, macros, deck-writing)
Proven track record of independently developing novel analytical solutions optimizing business processes
Ability to cultivate relationships and partner with multiple collaborators, with superb interpersonal and communication skills
Ability to deliver results, work independently, and prioritize tasks
Self-starter who thrives in an evolving, dynamic environment
Preferred Qualifications
Master's Degree in a quantitative discipline
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
Competitive base salaries
Bonus incentives
Support for financial-well-being and retirement
Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
Generous paid parental leave policies (depending on your location)
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
