You Lead the Way. We've Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you'll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
Key Responsibilities :
Work extensively on data and analytics to drive recruitment planning and process; address and solve any data integrity, compliance and reporting issues, and provide insight and commentary on local and functional labor markets
Understanding our internal stakeholders' needs and delivering value by creating right the solutions for them
Analyze team performance to identify trends (i.e. survey results, change in strategies, etc.)
Leverage external market insights and strategize delivery
Manage all compliance reviews as determined by the risk assessments and audits including planning, control testing, evaluation and reporting for all activities associated with recruitment
Responsible for ensuring timely publishing of Weekly/Fortnightly/Quarterly dashboards including governance reporting
Ensure high quality results, process compliance to operating guidelines and aligning with global recruitment standards
Ensure a seamless end-to-end experience for candidates, Hiring Leaders, and Recruiters by acting as the logistics liaison
Ensure operational excellence, triaging key issues that arise during the recruitment process
Lead data-driven decision-making process across Global Talent Acquisition and in relation to the business
Bring out key insights for senior leader discussions, townhalls and strategic partnership opportunities
Qualifications:
Minimum Bachelor's degree
Overall experience of 8+ years and Min 5 years of experience in project management role with experience of working in an agile environment preferably in a large-scale multinational organization
Ability to interact with people across levels, collaborate and develop strong working relationships
Demonstrate high level of accountability & ownership
Outstanding strategic thought leadership capabilities preferred
Be proactive, planned and organized in your work approach to deliver without reminders
Be flexible & fungible - willing to take up newer projects, additional role & responsibilities
Collaborate & be a team player –extend best in class support, provide resolution and support to colleagues, business stakeholders and candidates.
Demonstrate effective conflict management skills to ensure win-win for everyone
Key Skills
High level proficiency mandatory on MS Excel & Power point
Excellent communication, collaboration, and problem-solving skills
Ability to handle competing priorities in a fast-paced environment
Experienced operating in a highly matrixed organization, being familiar with methods and approaches needed to get things done in a collaborative, lean and fast-paced environment
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
Competitive base salaries
Bonus incentives
Support for financial-well-being and retirement
Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
Generous paid parental leave policies (depending on your location)
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.