Sales Support Operator

Sales Support Operator
Company:

Siemens


Details of the offer

Hello go-getter!
We know that a business only thrives if our people are
thriving. That's why we always put our people first. Our global and diverse
team would be happy to support you and challenge you to grow in many ways. Who
knows where our joint journey will take you?
Siemens Global
Business Services (GBS) is a Siemens Service Company that provides innovative
digital solutions and customer-oriented business services. With more than 20
years of experience, Siemens GBS taps into its understanding of how
organizations and businesses work to seamlessly integrate, digitalize and
optimize business processes with a portfolio that covers end-to-end business
needs.
You'll make an impact by:

This
role involves engaging with customers via tele-calling to promote SHS products,
enhance sales, build up relationships with existing and prospective clients.
The ideal candidate will effectively manage customer interactions, drive sales
initiatives, and contribute to overall customer satisfaction and business
expansion to the assigned territory.
Conduct
outbound calls to generate leads and promote sales to achieve the sales
targets.
Manage customer
relationships and ensure high levels of customer satisfaction.
Perform
account management tasks including conflict resolution and negotiations.
Record
and process customer orders accurately.
Generate
reports to monitor sales activities and outcomes.
Ensure
smooth tele sales operations by facilitating clear communication among
departments, diligently tracking progress, promptly addressing & resolving
any issues, and focusing efforts on meeting performance targets.

You'll win us over by:

Science Graduates/Diploma Holders/Equivalent (other
graduates with similar domain experience may also apply).
Proven sales experience of 1-2 years working as Inside
Sales executives ( from healthcare industry/in to IVD industry would be of
advantage.)
Proficiency in all Microsoft Office applications and CRM
software.
The ability to follow scripts and adapt to the
target-based system to enable working in the challenging environment.
Ability to engage effectively with customers and build
long-term relationships.
Strong negotiation and problem-solving abilities.
Excellent interpersonal & Effective communication
skills.
Have strong foresight to effectively understand customers
during interactions.
Candidates who are multilingual in
Hindi/Malayalam/Tamil/Telugu/Bengali/Marathi, besides mandatory proficiency in
English across all the regions are preferred.
Good team player, quick learner, flexible to work with
target/KPI based role.

Create a better #TomorrowWithUs! 
We value your unique identity and
perspective and are fully committed to providing equitable opportunities and
building a workplace that reflects the diversity of society. Come bring your
authentic self and create a better tomorrow with us.
Protecting the environment, conserving
our natural resources, fostering the health and performance of our people as
well as safeguarding their working conditions are core to our social and
business commitment at Siemens. They are an integral part of our Business
Conduct Guidelines and our corporate strategy.
This role is based in Bangalore. But you'll also get to
visit other locations in India and globe, so you'll need to go where this
journey takes you. In return, you'll get the chance to work with teams
impacting entire cities, countries and the shape of things to come. We're
Siemens. A collection of over 379,000 minds building the future, one day at a
time in over 200 countries.


Source: Eightfold_Ai

Job Function:

Requirements

Sales Support Operator
Company:

Siemens


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