Sales Operations Analyst - Process Systems & Tools

Sales Operations Analyst:

Exp - 5-7yrs
Key Skill - Sales Operations , Sales force, Global Sales

Should have basic understanding ofSales Operations: e.g. Knowledge around Lead generation, Quoting, Opportunity Management, Renewals, Contract, Account & Territory Management.
Should have exposure toSFDC cases/tkt handling. e.g. Process and System gap identification and remediating.
Hands-on experience in working withSFDC support team/ITto get L1 fixes done immediately.
Experience in vetting the proposedprocess & system enhancementsand should be able to approve/decline basis best judgement.
Should be comfortable working with Engg. Team/IT during enhancement release and efficiently performing theUATand post production tests; gettingbugsfixed on time andmonitorthe release.
Communication/Articulation: Should be proficient in written and spoken english. i.e. Confident in leading Sales Trainings and creating Trng content .e.g. creating detailed content on the released enhancements and confidently training the users
Experience in extracting various sales operations relatedreports.
AgileScrumtraining is an added advantage (so that they understand the concept aroundUser Stories,Acceptance Criteriaetc)