Location-HyderabadJob model– HybridPurpose of the jobThe SPOC acts as a first contact point for internal customers, other departments and suppliers regarding P2P issues (purchasing and accounts payables). He/she is responsible for the day-to-day monitoring and facilitating in the most effective and efficient way of all purchasing and/or AP transactions, in such a way that products and services are delivered in time, within the specified (commercial and technical) conditions and invoices are handled and paid in time. Monitors the operational purchasing and accounts payables (AP) process and initiates optimization opportunities in these areas. At dsm-firmenich, being a force for good is not optional. Diversity, Equity & Inclusion is a shared responsibility woven into our daily work to not only benefit our People, Cusotmers & Communities but also drive business value. Equal access to opportunities is a given, belonging is a shared feeling, authencity is celebrated.Key Areas of Accountability / Responsibility Customer connect:• Act as daily contact partner with regard to all end-to-end P2P matters (liaison between requisitioners, team leads, budget holders, buyers, supplier and PSS Operational teams within GSC) for all respective locations/units (1-4 locations in total depending on size)• Lead customer meetings with local teams (requisitioners, budget holders) to ensure smooth P2P operations for purchasing and accounts payables (e.g. Invoice Performance Meetings)• Participate in customer management meetings (with site management) organized by PSS Business Partner ('showing one face to the customer')• Responsible for maintaining and increasing the gatekeeping standard (guidance to correct channel and vendor selection) by providing support for P-cards, T&E cards and Approved invoice only and further improvement of catalogues and pricelists• Act as second line support for purchasing assistants/specialists and AP specialists/associates• Ticket handling from vendors and internal customers regarding purchase orders and invoices escalated by purchasing assistants/specialists and AP specialists/associates P2P complaint handling: solve medium/high impact complaints (e.g. PO or invoice issues). Provide reporting input to relevant stakeholders for evaluation• Create and change vendor master data• (Re)training requisitioners and act as key user support if required• Use data analytics/dashboards to optimize the P2P and AP processes Continuous Improvement & Innovation:• Initiate programs & projects within PSS and towards TS, co-ordinate small changes in line with the agreed plan and evaluate, prioritize & authorize requests for changes in P2P Process You BringUniversity or higher educational graduate level Fluent in English written & oral and local languages is advantage (French Certification is preferred) Knowledge of purchasing applications Experience in P2P processes being purchasing and/or accounts payables 6-8 years Experience with customer facing roles 3-6 years Experience in co-operation with different types of organization and different hierarchy levels 3-6 yearsWe BringA team of diverse employees who aren't afraid to think outside of the box. A truly global and collaborative team that cares about the experience of our employees.The encouragement you need to develop and achieve personal growth.A role that is crucial on projects and allows you to build your brand.A caring and supportive environment where you're empowered to grow and share your ideas.The application processInterested in this position? Please apply on-line by uploading your resume in English via our career portal. For further information, please contact Kubra Ali Khan, Talent Acquisition (******)Equal Opportunities Commitmentdsm-firmenich is fully dedicated to inclusion because when people feel engaged and empowered, their creativity and innovation drives unprecedented progress. We aim to build a workplace where opportunity really is equal, so everyone can thrive. We do not discriminate: there's a place for everyone at dsm-firmenich.As a committed equal opportunity employer, we ensure our recruitment practices are inclusive and fair. We encourage the recruitment of a diverse worforce, representative of the communities in which we work, by using inclusive language, diverse interview panels, diversified sourcing strategies. Selection is based on qualifications, competency, experience, performance history and fit with the team to advance fair and equitable opportunity.Employment decisions are based upon job-related reasons regardless of an applicant's race, color, ethnicity,national origin, religion, gender, gender identity or expression, sexual orientation, age, disability, backgrounds ,genetic information, protected veteran status, or any other status protected by law.We are committed to providing reasonable support for disabled applicants in our recruiting process.Should you need assistance , and are comfortable to share this, please let us know.About dsm-firmenichAs innovators in nutrition, health, and beauty, dsm-firmenich reinvents, manufactures, and combines vital nutrients, flavors, and fragrances for the world's growing population to thrive. With our comprehensive range of solutions, with natural and renewable ingredients and renowned science and technology capabilities, we work to create what is essential for life, desirable for consumers, and more sustainable for the planet. dsm-firmenich is a Swiss-Dutch company, listed on the Euronext Amsterdam, with operations in almost 60 countries and revenues of more than €12 billion. With a diverse, worldwide team of nearly 30,000 employees, we bring progress to life™ every day, everywhere, for billions of people.Agency StatementPlease note this is a direct search led by dsm-firmenich. We only accept applications from candidates, not from agencies nor subject to agency's fees, percentages or similar. #ext
