The Third Party management Operations (TPM Ops) provides operational support, process guidance, and quality assurance and quality control oversight to businesses across Citi, leveraging a central utility infrastructure, standardized processes, and operating procedures to execute robust risk management activities throughout the third-party management life cycle.
The Project Specialist 2 will be responsible for executing day-to-day activities in support of Citi's Third-Party Management Program, including the implementation of key, standardized processes related to compliance with Citi's policies and standards; guiding internal stakeholders; Strong communication and diplomacy skills is required. Completion of activities related to Third Party lifecycle; and ensuring data accuracy for the reporting of third-party related metrics.
The analyst is expected to understand Third Party Life Cycle Management process in detail and ensure the associated risks are mitigated in line with Citi requirement for suppliers.
Responsibilities:
Learn in detail about Third Party Lifecycle Management, Regulatory guidelines Contract Terms & conditions, Information Security, Regulations (OCC, GDPR, Data Privacy Laws, and Country specific Local Laws etc.)
Providing process guidance and support to Third Party Officers (TPOs), Business Activity Owners (BAOs) and other business stakeholders on end-to-end Third-Party Management requirements along with the seniors.
Work with seniors in coordinating with various Policy Owners in areas such as Data Privacy, Export Licensing, Information Security and Continuity of Business (CoB)
Act as Level 1 Reviewer in the team and understand the nuances of the Third-Party Management process in detail.
Participates in team meetings to understand the documentation of all the relevant Third-Party management processes and ensure risks and control points are properly addressed.
Ensure all SLAs are met without any delay with high accuracy rate.
Assists seniors in data and information reporting on the specified projects and tasks.
Verify if third parties' policies and procedures are complaint to Citi's policies and procedures. Identify and report gaps if any, to the relevant stakeholders through the various Tools.
Contribute for better control and productivity enhancement through various process reengineering initiatives and automation projects including but not limited to Robotic Process Automations.
Initiate process changes in line with new emerging risks and regulatory requirements.
Detail oriented with strong problem solving and analytical skills
Excellent relationship management skills with ability to build partnerships across Citi businesses
Showcase skills to interact effectively with diverse cultures and backgrounds
Qualifications:
Minimum 3 years of working experience in financial services / Banking industry
Preferred 1+ years of direct, relevant experience in third-party risk management or operational risk management
Excellent Communication skills
Education:
Bachelor's degree required
MS Office applications
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Job Family Group:
Project and Program Management------------------------------------------------------
Job Family:
Project Management------------------------------------------------------
Time Type:
Full time------------------------------------------------------
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