About Zeta
Zeta is aNext-Gen Banking Techcompany that empowers banks and fintechs to launch banking products for the future. It was founded byBhavin Turakhiaand Ramki Gaddipati in 2015.
Our flagship processing platform - Zeta Tachyon - is the industry's first modern, cloud-native, and fully API-enabled stack that brings together issuance, processing, lending, core banking, fraud & risk, and many more capabilities as a single-vendor stack. 20M+ cards have been issued on our platform globally.
Zeta is actively working with the largest Banks and Fintechs in multiple global markets transforming customer experience for multi-million card portfolios.
Zeta has over1700+employees - with over70%roles in R&D - across locations in theUS,EMEA, andAsia. We raised$280 millionat a$1.5 billionvaluation from Softbank, Mastercard, and other investors in 2021.
Learn more @www.zeta.tech,careers.zeta.tech,Linkedin,Twitter
About the Role
As a Project Manager for the office ofZeta's CEO, Bhavin Turakhia,you will play a pivotal role in supporting the Program Management team, tasked with managing and tracking initiatives across multiple Org Units (OUs) under the CEO's direct charter. You will work closely with the Program Managers and leaders across different OUs to track and monitor key initiatives and KPIs for CEO, ensuring that projects/initiatives align with the organization's strategic goals and stay on schedule. You'll be responsible for maintaining real-time visibility on projects/initiatives status, documenting updates, and communicating potential risks to the Meta PM team and senior leadership
You will have the opportunity to contribute to the smooth functioning of a wide-ranging set of projects that span business, people, technology, product, etc by tracking and reporting progress to senior leadership. Your success will be a result of your ability to:
take accountability of the assigned tasks and drive them to completion
be agile, available and comfortable with project management tools
interact with multiple stakeholders, collate updates and assist the Program Managers
prioritize tasks or dependencies across competing projects
build relationships & gather context from relevant stakeholders
ask the right questions to the right audience
communicate, escalate, and provide timely updates
Responsibilities
Tabulate, organize, and present updates across various programs at various levels of granularity (on-demand, daily, weekly, monthly, quarterly)
Design, own & maintain detailed trackers for KPIs across multiple projects and programs
Build meaningful relationships with all relevant stakeholders across the organization
Participate in / Conduct regular meetings, stand-ups, and project review cadence sessions
Ensure rigorous and diligent follow-ups on action items across all projects and programs
Understand in detail how specific tasks for a particular project are decomposed and how they are interconnected and impact timelines and outcomes
Identify blockers and issues proactively with a goal to escalating appropriately with a strong bias for action
Identify and plan for dependencies and contingencies across projects and interconnected programs
Perform RCAs and assist project teams with various post-project rituals such as documentation and post-mortems
Skills
Very well developed project management skills and a strong understanding of agile methodologies, ideally supported by relevant certifications and coursework
Proficiency with tool-chains and concepts like JIRA, Trello, Smartsheets, OKR management software, Kanban, etc.
Strong written and verbal communication skills
Ability to corral people needed to solve a problem rapidly
Clear thought process & ability to communicate very competently verbally and in writing
Detail orientation (cross every t and dot every i)Resilience, humility, and the ability to thrive with feedback
Analytical orientation with ability to use data to answer questions and solve problems
Strong relationship management skills – able to influence and manage the expectations of senior executives, partners, vendors, and other stakeholders
Strong networking skills with the ability to build and maintain meaningful relationships both internally and externally
Adaptable, approachable, and open minded with an ability to work across cultures and geographies
Hands-on with the ability to cope with a fast-paced work environment with constantly changing priorities & timelines
High degree of integrity and ethical standards
Experience and Qualifications
2+ years experience in Project/ Program Management
Undergraduate Degree
Preferred Graduate Business Degree (MBA or equivalent)
Experience with B2B enterprise, SaaS / Cloud-based products is a strong plus
Experience with JIRA, Confluence, MS Office preferred
Equal Opportunity
Zeta is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applicants from all backgrounds, cultures, and communities to apply and believe that a diverse workforce is key to our success