Program Management Sr Program Manager - C13 - Chennai

Details of the offer

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The P&TPM Quality Assurance (QA) Senior Program Manager is accountable for Day-to-Day management of P&TPM Quality Assurance program for External Relationships and the newly onboarded ACF relationships. The candidate will be leading and directing a team of professionals, across multiple geographies, to meet the QA Objectives. incumbent will require a comprehensive understanding of multiple areas within the P&TPM function and how these interact in order to achieve the overall QA objectives. A proactive identification of issues and an in-depth understanding of the business impact of issues along with root cause identification will be requires. Since the stakeholders are spread across multiple businesses and Regions, the candidate should be able to create suitable strategies in managing the range of sometimes conflicting priorities. Excellent communication skills are required in order to negotiate internally as well as externally, often at a senior level. Accountable for the end results of the Quality Assurance on External Relationships with control over resources, proformulation and planning. Primarily affects a sub-function. Involved in short- to medium-term planning of actions and resources for own area. Full management responsibility of a team or multiple teams, including management of people, budget and planning, to include performance evaluation, compensation, hiring, disciplinary actions and terminations and budget approval.

Responsibilities:
Quality AssuranceProvide though leadership to build, design, execute and lead the implementation of the TPM QA Program
Strategic design, management and oversight of testing, quality assurance, issue identification, remediation and reporting
Lead management and execution of TPM MCA activities globally across all TPM activities and sites
Support Third Party Management governance committees, as required

Qualifications:
12+ years of experience in Audit or Quality Assurance
Good negotiation, influencing and stakeholder management skills
Proven experience and track record in running and managing a diverse team in a complex and matrixed organization, delivering tangible results

Skills:
Excellent communication skills and fluent in English, both oral and written, with the ability to articulate complex and sensitive issues to management
Strong leadership skills with ability to engage and collaborate across geographic locations
Advanced cross-cultural and cross-functional collaboration skills
Executive management presence and presentation skills
Ability to organize and prioritize multiple deliverables and tasks
Ability to solve complex issues and apply an appropriate risk management response
Excellent analytical skills and the ability to present information in a succinct format to management
Attention to detail and ability to develop and manage budgets, forecasts, capacity plans
Proactive problem-solving and decision-making, with the ability to exercise sound, timely and independent judgment
Proficient in MS Office applications

Education:
Bachelor's/Universitydegree or equivalent experience, potentially Masters degree
Professions Qualitfication/ Certifications Including CA, CISA, and/or CIA

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Time Type :Full time

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Job Family Group:
Project and Program Management------------------------------------------------------
Job Family:
Program Management------------------------------------------------------
Time Type:
Full time------------------------------------------------------
Citi is an equal opportunity and affirmative action employer.

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Nominal Salary: To be agreed

Source: Eightfold_Ai

Job Function:

Requirements

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