Req ID:304210
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Production Support to join our team in Noida, Uttar Pradesh (IN-UP), India (IN).
Experience in Lending or trade finance domain is necessary
Experience in Loan IQ or Trade Innovation is preferred
Need to be able to configure and customize product as per bank's requirements
3-5 years of experience in Product Configuration
Hands-on experience on ticketing tools (Jira / Freshdesk).
Hands-on platform experience for product support
Product support activities will involve the assignment of issues and issue analysis and resolution within specified SLAs.
Readiness to work shifts and/ or be on call and/ or put in extra hours for task closure.
Should be strong in debugging and troubleshooting.
Ensure that communications to key stakeholders are provided in a concise and timely manner.
About NTT DATA
NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com
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