Hello go-getter!
We know that a business only thrives if our people are
thriving. That's why we always put our people first. Our global and diverse
team would be happy to support you and challenge you to grow in many ways. Who
knows where our joint journey will take you?
Siemens Global
Business Services (GBS) is a Siemens Service Company that provides innovative
digital solutions and customer-oriented business services. With more than 20
years of experience, Siemens GBS taps into its understanding of how
organizations and businesses work to seamlessly integrate, digitalize and
optimize business processes with a portfolio that covers end-to-end business
needs.
You'll make an impact by:
Begin the day by reviewing the list of calls assigned for
the day.
Initiate calls to customers and engage in conversations
to gather information about their requirements.
Determine if the person you are speaking with is the
appropriate contact to discuss our company's services. If not, politely request
the contact information of the relevant person.
Clearly explain the services offered by our company,
whether it's loan or lease options.
Once the necessary information is gathered, ask for the
contact person's name and number of the decision-maker.
Based on the gathered information, categorize the lead as
qualified or not qualified. If the timeframe for qualification is more than a
month, follow up with the customer until they are ready to proceed.
Provide the details of qualified potential leads to the
relevant salesperson.
Maintain accurate and organized documentation of all
calls, customer information, and lead statuses.
Update the CRM system with the relevant details and status
of each call.
Analyze call data to generate reports on call volume,
qualified leads, conversion rates, and other relevant metrics.
Continuously improve the calling process by identifying
areas for optimization, such as improving communication skills, streamlining
information gathering, or refining the qualifying criteria.
Attend regular training sessions or workshops to enhance
product knowledge, communication skills, and sales techniques.
Collaborate with the sales team, providing necessary
support or information during the sales process.
Stay updated with industry trends, competitors'
offerings, and changes in loan/lease policies or regulations.
Maintain a professional and positive attitude during all
customer interactions, ensuring a favorable impression of the company.
Monitor and track the progress of qualified leads through
the sales pipeline, helping with follow-up activities and addressing customer
concerns as needed.
Learn from successes and failures, continuously striving
to improve performance and achieve sales targets.
Adhere to company policies and guidelines throughout the
entire calling and lead qualification process.
You'll win us over by:
A university degree.
Ability to work in
a team.
Good communication
and customer service skills.
Open-mindedness and
constructive attitude to performed tasks.
Willingness to work
for extended hours on weekdays/ weekends during month end / quarter end close.
Create a better #TomorrowWithUs!
We value your unique identity and
perspective and are fully committed to providing equitable opportunities and
building a workplace that reflects the diversity of society. Come bring your
authentic self and create a better tomorrow with us.
Protecting the environment, conserving
our natural resources, fostering the health and performance of our people as
well as safeguarding their working conditions are core to our social and
business commitment at Siemens. They are an integral part of our Business
Conduct Guidelines and our corporate strategy.
This role is based in Bangalore. But you'll also get to
visit other locations in India and globe, so you'll need to go where this
journey takes you. In return, you'll get the chance to work with teams
impacting entire cities, countries and the shape of things to come. We're
Siemens. A collection of over 379,000 minds building the future, one day at a
time in over 200 countries.
