The Data/Information Mgt Analyst 2 is a developing professional role. Applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data. Identifies policy gaps and formulates policies. Interprets data and makes recommendations. Researches and interprets factual information. Identifies inconsistencies in data or results, defines business issues and formulates recommendations on policies, procedures or practices. Integrates established disciplinary knowledge within own specialty area with basic understanding of related industry practices. Good understanding of how the team interacts with others in accomplishing the objectives of the area. Develops working knowledge of industry practices and standards. Limited but direct impact on the business through the quality of the tasks/services provided. Impact of the job holder is restricted to own team.
Business/ Department
Objectives:
• The role of Officer – Strategic Information Solutions group is based out of AIM, Chennai Center and reports to the AVP/VP. The Manager will be part of the Operations MIS team.
• The key requirement for manager role is the ability to understand the business, develop data-driven solutions to address business problems and independently manage end-to-end project communication with business partners. The individual will possess the ability to work in teams and display a proactive learning attitude.
• We are looking for Self-motivated individuals who are comfortable working in bigger teams. A flexible, positive and mature mindset to deal with ambiguities of complex business problems is a must.
• The work timings will be from 12:00 PM to 9 PM.
Core Responsibilities:
• MIS Reporting and Visualization: Undertake complex analysis to accomplish the project objective. Code, Test and Execute information systems projects. Standardization and Efficient production of MIS reports using Tableau.
• Data Manipulation: Manipulate and Aggregate data extracted from various data sources. This would require an understanding of project objectives, data requirements and working with databases to meet the data needs for the project.
• Presentation of results: The individual would be expected to independently design visually compelling presentations to summarize analysis results.
• Business Knowledge: Develop understanding of the Operations Analytics domain/function.
• Teamwork: Develop cross-site relationships to enhance leverage of ideas. Set and manage partner expectations. Share Knowledge with junior analysts and peers by sharing Business, Functional and Technical expertise.
• Communication and Relationship: Independently manage end-to-end project/partner communication across the various levels in the organization. It is extremely critical to develop and maintain smooth relationship with partners across business unit.
• Ability to multitask on the activities assigned and meet the required SLA's on timelines and accuracy. Support on transitioning reports from onshore teams.
Day-to-Day Responsibilities:
• Design, Develop and Transition - MIS and Business reporting using Tableau (BAU and Adhoc), business analysis , other data requirements (Code, Test and Execute ) and assist with simple analytics requirements ( this is not a modeling / complex analytics role)
• Build Solution Design and develop the solution by using appropriate tool/technology including Microsoft SQL Server, Tableau, Excel etc.,
• Send sample data for UAT and Complete the delivery post sign-off
• Ability to understand the business, develop data-driven solutions to address business problems and independently manage end-to-end project communication with business partners
• Work closely with partners across business units to understand project requirements , timely delivery and partner communication with 100 % accuracy and solving business problems
• Develop consistency across reports and develop meaningful dashboards and publish them
• Timely partner communication and attending business calls
• Data driven solutions and working on critical Initiatives ,Identify opportunities to drive data analytics solutions
• Train and Mentor the junior Analysts in the team.
Key Deliverables:
• Timely execution and delivery of various MIS reports
• On-time delivery and quick TAT, multi-task and manage multiple projects independently
• Planning and Prioritization, Partner communication. Handle new transitions within tight timelines.
• Design and development of MIS / Business reporting, Adhoc analysis
• Automation of BAU , develop self-service solutions and deliver business value
• Ideas and Suggestions for continuous improvement, Contribution to organizational initiatives
• Communication: Effectively communicate strategic considerations with team, partners and senior management.
• Share best practices across SIS groups and implement best practices, drive data and analytics solutions
• Interact and present results to senior leaders.
• Work closely with cross functional teams for various projects
• Support on transitioning reports from onshore teams.
Education:
Master degree in Information Technology / Information Systems / Computer Applications / Engineering from a premier institute
BTech/B.E/MCA in Information Technology / Information Systems / Computer Applications
Experience:
Established competency in one or more of the following:
• 3 - 6 years of relevant work experience in Data Management / MIS / Reporting / Data analytics within Banking / Financial Services / Analytics Industry
• Programming –SQL, Python
• Data Manipulation: Pyspark
• Visualization: Tableau
• Databases: MS SQL Server, Hive
• Understanding of Systems and Technology Platforms
• Strong analytical aptitude and logical reasoning ability
• Strong communication skills
• Good presentation skills
• Strong process/project management skills
• Ability to multitask activities
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Job Family Group:
Decision Management------------------------------------------------------
Job Family:
Data/Information Management------------------------------------------------------
Time Type:
Full time------------------------------------------------------
Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity reviewAccessibility at Citi.
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