Job Summary
As a NetApp Global Services Solution Center Project Manager you will be responsible for a variety of tasks focused on maintaining our internal operations while assisting the team to deliver improvement initiatives.
You will participate in providing project management services for internal operational programs from initiation through delivery. This is a challenging position with the opportunity to work collaboratively with professionals in a number of Professional Service functions, with a focus on developing and documenting service delivery improvement projects.
Essential Functions
Project Managers are responsible for project management in the GSSC for internal operational programs. Specific responsibilities of the position include:
Project Management Tasks
Manage all project requests and related processes, including but not limited to scoping, stakeholder management, schedule negotiation
Responsible for project status updates/meetings with project and leadership teams
Collaborate across teams through project lifecycle to ensure successful delivery and positive customer outcomes
Work closely with multiple cross functional teams, including customer delivery teams in each geo and our Centers of Excellence
Operational Tasks
Report preparation for regular operational reviews as well as responding to ad hoc requests for reporting
Documenting and maintaining operational processes
Maintaining internal SharePoint content
Job Requirements
Strong oral and written communication skills.
Ability to work collaboratively within a global team environment to meet aggressive goals and pre-defined measurement criteria.
Strong aptitude for learning new technologies and applications
Creative approach to problem solving.
Program Management training or demonstrated experience.
Good spreadsheet capability and other project management applications as required for reporting, project tracking, project checklists and project scheduling.
Demonstrated ability to manage relationships and people.
Managing all aspects of projects. Setting deadlines, assigning responsibilities, and monitoring and summarizing progress of project.
Overseeing project processes and procedures; monitoring the productivity and performance of project team.
Ensuring adherence to project schedules and completion of project goals.
Preparing reports for upper management regarding status of project.
Responsibility and Interaction
Responsibility: The types of tasks thisrole will beresponsible are a mix of structured and unstructured tasks. This individual will apply attained experiences and knowledge in solving routine to moderately complex problems.
Interaction:Thisrole will interact primarily with Staff to Director level employees within the function, and the technical team on assigned projects. There may be communication with employees in other functions as required.
General direction is provided on routine work, and detailed direction is provided on new projects and assignments; as well as on-going review of activities and priorities.
The ideal candidate will be an important contributor or lead on team projects
Education and Experience
A minimum of 2 years of experience is required. 3 to 5 years of experience is preferred.
A Bachelor of Science Degree in Electrical Engineering or Computer Science, or related field; or equivalent experience is required.
Foundational Project Management certification
Typically requires a minimum of 2 years of related experience.