Join our Team
About this opportunity:
We are excited to offer an opportunity to join our team at Ericsson as a Customer Project
Manager (CPM). This role is value-driven, data-centred, and pivotal to fostering a balance
between Ericsson and our valued customers. The NPD is responsible for Fulfillment
Assignment Specifications (FAS) execution accountability, compliance to group, legal, and
financial directives. A key part of the role is delivering value and benefit recognition through
each project, for the benefit of both Ericsson and our clients.
What you will do:
• Align pre-sales CFR with the contract and delivery.
• Develop project plans for approval and target execution.
• Accountable for successful delivery of assigned deployment projects as per scope &
margins within agreed timelines
• Project Documentations: Evaluate project requirements, identify, and resolve
ambiguities, and create all required documentation including but not limited to scope
statements, project schedules, risk mitigation plans, issue logs, status, and cost reports
to be presented to internal and external customers. (Eri-doc and Global Cronos tool
compliances)
• Manage customer and stakeholder relationships, ensuring alignment throughout all
stages of execution.
• Drive project execution: track project activities, monitor and handle changes, conflicts,
and critical issues
• Ensure financial performance to meet target Unadjusted Margin.
• Uphold delivery excellence within defined scope, budget, and timeline.
• Comply with applicable directives, with focus on zero impact on people and
environment.
• Maintain data accuracy for conscientious and reliable reporting.
• Responsible for monthly governance internal & external.
• Resource Planning and Ramp up/ ramp down in the project
The skills you bring:
• Consultative Skills.
• Automation.
• Process Management.
• Negotiation.
• Service Delivery Business Understanding.
• Data Analytics.
• Financial Acumen.
• Artificial Intelligence (AI).
• Customer Insights.
• Ericsson Portfolio.
• Stakeholder Management.
• Change and Improvement Management.
• Program/Project Finance Management.
• Customer Relationship Building.
• Project management
Why join Ericsson?
At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world's toughest problems. You´ll be challenged, but you won't be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like.
Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
We are committed to providing reasonable accommodations to all individuals participating in the application and interview process. If you need assistance or to request an accommodation due to a disability please reach out to Contact us
We are proud to announce Ericsson India is ranked 19th among all 50 countries and is once again officially Great Place to Work Certified™ in 2024. Every year, more than 10,000 organizations from over 60 countries partner with the Great Place to Work® Institute for assessment, benchmarking and planning actions to strengthen their workplace culture and this Certification acknowledges our employees value their employee experience and our workplace culture.
Primary country and city:India (IN) || Mumbai
Req ID:759357