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About this opportunity
This position is for NOC operation of TXN domain, where team member needs to provide support in service assurance.
What you will do
Minimum 4 to 10 years of relevant experience of which at least 3 years must have been spent working in Transmission Assurance (Monitoring, Correlation & Basic troubleshooting).
Good understanding of ITIL incident, problem, change and service introduction principles and practices.
Support Vendor and product selection tasks for Transmission technologies, including requirements definition.
Network Transmission Capacity Management and Optimization.
Support Vendor and product selection tasks for Transmission technologies, including requirements definition.
To be able to work as part of a team and be intuitive to the business and customer needs.
To handle emergencies and on-call support (24X7). Solution Management for Customized Business Object – Templates / Reports.
Expertise in database/spreadsheet applications and able to manipulate data and reports to support ongoing analysis and present conclusions.
Good knowledge & understanding of Support Processes. Should be customer oriented. Should work well under time constraints.
Good oral & written communication skills. Should actively contribute to improvements and changes.
You will bring
Minimum 4to 10years of relevant experience of which at least 3 years must have been spent working on Ericsson Txn domain.
Qualification: B.Tech
Exp in: OLT & DSLAM (Devices)
Transmission: PTN, CTR, RTC, ATR, AGR (Devices), SDH, DWDM
Vendors: Huawei, Nokia , Cisco & Ericsson
?What happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like.
We encourage you to consider applying to jobs where you might not meet all the criteria. We recognize that we all have transferrable skills, and we can support you with the skills that you need to develop.
Encouraging a diverse an inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity and Affirmative Action employer, learn more .
Primary country and city:India (IN) || [[location_obj]]
Job details:Domain Support Specialist
Job Stage:Job Stage 4
Primary Recruiter:Ayushi Mittal
Hiring Manager:Niti Jain
