Manager_Lead_ Operations Support Systems(Oss)- Tdm_Pune

Details of the offer

_VOIS Intro
_VOIS(Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value and enhancing quality and efficiency across 28 countries, and operating from 7 locations: Albania, Egypt, Hungary, India, Romania, Spain and the UK.
Over 29,000 highly skilled individuals are dedicated to being Vodafone Group's partner of choice for talent, technology, and transformation. We deliver the best services across IT, Business Intelligence Services, Customer Operations, Business Operations, HR, Finance, Supply Chain, HR Operations, and many more.
Established in 2006, _VOIShas evolved into a global, multi-functional organisation, a Centre of Excellence for Intelligent Solutions focused on adding value and delivering business outcomes for Vodafone.
VOIS Centre Introduction
About _VOIS India:
In 2009, _VOISstarted operating in India and now has established global delivery centres in Pune, Bangalore and Ahmedabad. With more than 14,500 employees, _VOISIndia supports global markets and group functions of Vodafone, and delivers best-in-class customer experience through multi-functional services in the areas of Information Technology, Networks, Business Intelligence and Analytics, Digital Business Solutions (Robotics & AI), Commercial Operations (Consumer & Business), Intelligent Operations, Finance Operations, Supply Chain Operations and HR Operations and more.
Job Role Related Content (Role Specific)
Highly experienced in planning, organisational and analytical skills.
Highly skilled at solving and communicating complex problems, applying knowledge and technology to the full.
Able to communicates all needs, instructions and decisions.
Adapts the style of communication to meet the needs of the audience.
Proven ability to manage the interactions between suppliers, in-house teams and internal customers necessary to reliably deliver quality infrastructure services within large-scale, complex operating environments.
Proficient in risk management methods and techniques for the assessment and management of internal and business risk.
Strong written and verbal communication skills including the ability to explain complex information to senior management.
Building professional relationships with Property, Group and External ensuring you are approachable with the ability to challenge.
Previous experience working within Vodafone is an advantage as is experience in a similar role.
A self-starter who is extremely organised, meticulous attention to detail, strong project management skills, highly professional with strong prioritisation and excellent communication skills.
Strong networking and relationship building skills.
Highly proficient with PC systems including Microsoft Office packages specifically Outlook, Excel, PowerPoint & Word.

_VOIS Equal Opportunity Employer Commitment
India:
_VOISis proud to be an Equal Employment Opportunity Employer. We celebrate differences and we welcome and value diverse people and insights. We believe that being authentically human and inclusive powers our employees' growth and enables them to create a positive impact on themselves and society. We do not discriminate based on age, colour, gender (including pregnancy, childbirth, or related medical conditions), gender identity, gender expression, national origin, race, religion, sexual orientation, status as an individual with a disability, or other applicable legally protected characteristics.

As a result of living and breathing our commitment, our employees have helped us get certified as a Great Place to Work in India for four years running. We have been also highlighted among the Top 5 Best Workplaces for Diversity, Equity, and Inclusion, Top 10 Best Workplaces for Women, Top 25 Best Workplaces in IT & IT-BPMand 14thOverall Best Workplaces in India by the Great Place to Work Institute in 2023. These achievements position us among a select group of trustworthy and high-performing companies which put their employees at the heart of everything they do.
By joining us, you are part of our commitment. We look forward to welcoming you into our family which represents a variety of cultures, backgrounds, perspectives, and skills!

Apply now, and we'll be in touch!


Nominal Salary: To be agreed

Source: Eightfold_Ai

Requirements

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