You Lead the Way. We've Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you'll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
How will you make an impact in this role?
We're looking for an experienced and dynamic Digital Product owner to join the Global Personalization Products Team. The Product owner will develop features for backend Digital Personalization Engine - focusing on defining the roadmap and strategy for the end-to-end prospect experiences for American Express Onsite Channels (Homepage, Consumer, Commercial, and MGM)
With an outcome-first approach our core goals include driving acquisition, engagement, digital adoption, and revenue contribution. This Product Manager will partner closely with a team of product managers, engineers, data scientists, analytics and effectively engage multiple stakeholders across the organization.
Our product managers are often at the center of it all, connecting the dots, driving the core vision day-to-day. If that fits your career vision, we'd love to hear from you.
Responsibilities:
Define your product vision and your roadmap by working with leadership, key stakeholders, and partners
Drive product development for experiences with millions of daily views, partnering closely with the shop, decision science, and analytics team
Work closely with technology teams to develop, test and deliver features and services
Translate product roadmap into well-defined product requirements/user stories and acceptance test criteria
Lead prioritization and development efforts with scrum team
Leverage data and analytics (qualitative + quantitative) to drive informed decisions, experimentation, and product strategy.
Understand and apply new trends and competitive best practices into product roadmap and requirements.
Support development of appropriate tracking and reporting to determine product performance.
Minimum Qualifications
Bachelor's Degree in related field required
2/3+ years of experience in Product Management/Development
Knowledge of reporting/analytical applications is a plus, i.e. Adobe
Experience with agile product development methodologies and tools (JIRA, Rally, LPM, etc.)
Impeccable communication skills, both on and offline
Leadership: Sound interpersonal skills and proven ability to navigate in a cross-functional setup.
Organization and Planning: Plans, organizes, and schedules in an efficient, productive manner; focuses on key priorities; manages time well.
Proactivity: Always striving to deliver great products. Proactive, self-driven, curious, loves learning
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
Competitive base salaries
Bonus incentives
Support for financial-well-being and retirement
Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
Generous paid parental leave policies (depending on your location)
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.