About Homeward
Buying a home should be an exciting milestone. But all too often, it's stressful, especially in a competitive market or when you're buying and selling at the same time. So we're redesigning the homebuying experience. We're a fast-paced real estate startup that empowers agents to help homebuyers buy with cash. We buy homes on behalf of our partners' clients with our cash, then the client buys the home back from us.
Founder and CEO Tim Heyl, a 10-year industry veteran and owner of one of the fastest-growing agent teams in the country, started Homeward in 2018. In fact, he bought our first customer's home with his own life savings. Today we offer two services — Buy with cash and Buy before you sell — in Texas, Colorado, and Georgia.
We're backed by over $300M and top-tier venture investors, including Norwest, Breyer Capital and Blackstone Alternative Asset Management. Our leadership team includes experts from the real estate, mortgage, and technology industries.
About the opportunity
The Homeward Mortgage Team is responsible for conducting the financial review and approval of every customer that works with Homeward. We're focused on bringing financial innovations to life and delivering a seamlessly integrated mortgage experience. We are the newest team at Homeward and are looking for subject matter experts and business people with an entrepreneur's mindset and ability to get stuff done.
As part of the team, you'll be ensuring that Homeward's customers move quickly and efficiently through the mortgage transaction ensuring all important dates are met. Your role is to deliver a seamless approval and closing experience to every Homeward customer. This position will challenge your ability to manage complex operational processes while working cross-functionally with other teams including product, engineering, and customer experience among others.
Responsibilities will include:
Review, execute and manage loan file registration and lock requests (1+ years of relevant prior experience preferred) with appropriate investors
Process lock change requests, reprice requests, concessions, and lock extension
Self-starter willing to lead and take ownership of various projects
Strong organizational and communication skills
Reconcile loan sale proceeds
Assist/Create with Management Report
Other duties as assigned
Register and lock loans with investors; ensure accuracy between lender and investor pricing engine
Run reporting in Encompass and Optimal Blue
Self-starter willing to lead and take ownership of various projects
Strong organizational and communication skills
Other duties as assigned
About you:
Knowledge of mortgage industry concepts, practices, procedures, and mortgage loan documentation. Encompass and Optimal Blue experience is a plus
Ability to thrive in a fast-paced, high production environment
The drive to build something new
Ability to work well in a team as well as independently
Proficiency in Microsoft Excel is a plus
Knowledge of mortgage industry concepts, practices, procedures, and mortgage loan documentation
Pricing Analyst experience is a plus
Encompass and Optimal Blue experience are a plus
Ability to thrive in a fast-paced, high production environment
The drive to build something new
Ability to work well in a team as well as independently
Strong mathematics and analytical skills
Excellent customer service and communication skills, both written and verbal
Exception attention to detail with the ability to consistently produce accurate work
Must be able to work 8PM to 5 AM shift
Comfortable with Work from home work set up
Our Values
GOLDEN RULE
Whether we're dealing with colleagues or customers, we follow The Golden Rule, treating others the way we want to be treated. It's a simple rule, but it's also significant: we don't prioritize money or growth over people, and we practice empathy at every opportunity.
CALM FOCUS
We work in tech and build solutions for real estate. Both are fast-paced and stressful industries. So it's important that we focus on the larger objective rather than rushing from one task to the next. If something is out of scope, we say "No." If something feels rushed, we pump the brakes. This calm focus helps us create solutions our customers love.
ONE TEAM, ONE DREAM
Big problems require big solutions. We look at our customers' experience holistically, and recognize that solving them requires collaboration across teams. This approach extends to cooperation among our three affiliate companies — Homeward, Homeward Mortgage, and Homeward Title — and results in a better homebuying experience.
