Level 2/3 Application Support - Vice President - Software Production Management & Reliability Engineering

Morgan Stanley

Level 2/3 Production Management - Vice President - Cyber Data Risk and Resilience (CDRR)

Profile Description

We're seeking someone to join our team as (Title) Vice President. We are growing our team globally. It's a unique opportunity to work on leading edge projects leveraging the latest technologies such as Cloud solutions and Analytics. The primary objective of the team is to ensure reliability across the production plant by developing a deep understanding of how our application code is running, configured, and scaled. This allows us to effectively resolve open incidents in the shortest amount of time, develop monitors to detect future occurrences and implement automation technologies to enable the environment to self-heal

Cyber Data Risk and Resilience (CDRR)

The Cybersecurity organization's mission is to create an agile, adaptable organization with the skills and expertise needed to defend against increasingly sophisticated adversaries. This will be achieved by maintaining sound capabilities to identify and protect our assets, proactively assessing threats and vulnerabilities and detecting events, ensuring resiliency through our ability to respond to and recover from incidents and building awareness and increase vigilance while continually developing our cyber workforce.

Cyber

The Cybersecurity organization's mission is to create an agile, adaptable organization with the skills and expertise needed to defend against increasingly sophisticated adversaries. This will be achieved by maintaining sound capabilities to identify and protect our assets, proactively assessing threats and vulnerabilities and detecting events, ensuring resiliency through our ability to respond to and recover from incidents and building awareness and increase vigilance while continually developing our cyber workforce.

Technical
Specialist

This is a Vice President position within our Technical Specialist function, which is responsible for providing extensive subject matter expertise and reinforcing the ability of business and technology audit teams to appropriately assess risk and determine and execute coverage.

Morgan Stanley is an industry leader in financial services, known for mobilizing capital to help governments, corporations, institutions, and individuals around the world achieve their financial goals.

At Morgan Stanley India, we support the Firm's global businesses, with critical presence across Institutional Securities, Wealth Management, and Investment management, as well as in the Firm's infrastructure functions of Technology, Operations, Finance, Risk Management, Legal and Corporate & Enterprise Services. Morgan Stanley has been rooted in India since 1993, with campuses in both Mumbai and Bengaluru. We empower our multi-faceted and talented teams to advance their careers and make a global impact on the business. For those who show passion and grit in their work, there's ample opportunity to move across the businesses for those who show passion and grit in their work.

Interested in joining a team that's eager to create, innovate and make an impact on the world? Read on…

What you'll do in the role:

• Manage the expanding team in Asia in terms of coverage, rotations, and oncalls
• Be the main escalation contact for the team locally and stakeholders regionally
• Understand, Support and Maintain the Morgan Stanley Environment connectivity, data flow and network security
• Managing critical incidents and ensuring all key stakeholders are kept up to date
• Ensure Production Management is closely aligned/embedded in the Agile software development process and our code meets production standards
• Incorporate System Reliability Engineering and DevOps implementations into the day-to-day role by developing automated solutions to long standing problems to ensuring minimal downtime and manual effort
• Configure application monitors using industry standard monitoring tools, as well as developing customized monitoring solutions
• Build extensive business and application knowledge required for supporting client facing applications
• Interface with clients and other technology teams to provide governance and control around the production environment
• Attend all necessary meetings to provide guidance on their business units priorities (i.e., BU moves, hardware refreshes, enterprise-wide deployments, etc.)
• Manage major events such as disaster recoveries, maintain up to date support documentation, review weekly pipeline of changes, assess change risk, and review compliance to SLA's to cover any gaps or issue

What you'll bring to the role:

• At least 4 years' relevant experience would generally be expected, Engineering from a premium institute
• Application development (Python, HTML, Java Script) covering production support, System Reliability or relevant production support experience
• Strong communication skills with extensive experience managing large teams and help support their career growth, review/improve performance, and provide/receive feedback
• Ability to share updates on issues in both technical and business terms to various audience
• Strong presentation skills for upper management on stability metrics and governance
• Strong knowledge of DevOps and SRE Principles with grasp over tools / approach to apply them
• Strong infrastructure knowledge in Linux / Unix admin, Storage, Networking and Web Technologies
• Advanced Unix Shell / Python scripting experience
• Advanced SQL query language knowledge (Sybase, DB2 , and/or SnowFlake preferred)
• Cloud Solution intermediate certification in place or planned to obtain within three months

What you can expect from Morgan Stanley

We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 85 years. At our foundation are five core values — putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back — that guide our more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find trusted colleagues, committed mentors and a culture that values diverse perspectives, individual intellect and cross-collaboration. Our Firm is differentiated by the caliber of our diverse team, while our company culture and commitment to inclusion define our legacy and shape our future, helping to strengthen our business and bring value to clients around the world. Learn more about how we put this commitment to action: morganstanley.com/diversity. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry.

Morgan Stanley is an equal opportunities employer. We work to provide a supportive and inclusive environment where all individuals can maximise their full potential. Our skilled and creative workforce is comprised of individuals drawn from a broad cross section of the global communities in which we operate and who reflect a variety of backgrounds, talents, perspectives and experiences. Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting, developing and advancing individuals based on their skills and talents.