Company : KredXURL : www.kredx.comPosition : Sales Support Band-3Experience : 3-5 yearsWork Location : GandhinagarCompany Overview :- KredX is a supply chain finance powerhouse which emerged in India, and now has an evolving global footprint. With a new-age plug-and-play ecosystem of working capital finance and cash management products, KredX provides innovative answers to the biggest problems faced by enterprises and their finance teams, around the globe. With outposts in 5 countries, more than USD 10 billion in transaction volumes, more than 500 corporates serviced, KredX is creating state-of-the-art products for India and the world.- We are India's leading Fintech company into Supply Chain Financing, which helps start-ups, large enterprises, MSMEs, retailers, and distributors resolve their working capital and growth capital challenges. Founded in 2015, KredX started with a single mission of solving cash flow challenges for businesses through an invoice discounting platform. Today, KredX solves financial problems of all kinds of businesses while offering investors a unique opportunity to make low-risk and high-return investments. KredX over a period of time added many more products in the area of Working Capital, Growth Capital & Treasury Income products using deep tech solutions catering to Large Enterprise / corporates. We have offices in Bangalore, New Delhi & Mumbai.What you can expect apart from attractive compensation at KredX, apart from monetary benefits :- Bi annual appraisal cycle- Medical coverage for your family and parents- Need a break? We've got your back for 15 days in a year. We know that some of the best ideas come when you're on vacation- Feeling blue? No problem! You get 12 days in a year to deal with this & rejuvenate your mind and bodyAnd a lot more...We can discuss!Responsibilities :- Identify potential clients, maintain order databases, and update prospect list, by assisting the sales team providing essential support for effective sales operations- Responding to vendor inquiries, scheduling meetings and sales appointments, and following up with vendors.- Compiling a daily list of sales leads, delegating leads to the sales department, and providing sales data and guides to the sales department.- Work closely with marketing, product, credit risk and operations team- Provide troubleshooting assistance for customer orders, account statuses and relevant problems- Providing intelligent data or reports to the sales team basis the market research or market trends.- Maintaining MIS for sales figures, metrics, and other relevant information and maintaining an organized and accessible filing system.- Developing and monitoring performance indicators for sales and managing sales tracking tools, and compiling reports- Timely submission of the reports to government and RBI.- Liaise with account managers to develop specific sales strategies- Stay up-to-date with new product and feature launches and ensure sales team is on board- Review pending orders and specific customers' requests to ensure excellent customer service and customer experience- Suggest sales process improvementsSkills & Requirements :- Proven work experience as a Sales support specialist or Sales support associate- Hands on experience with ERP and CRM systems- Proficiency with MS Office Suite, particularly MS Excel- In-depth understanding of sales principles and customer service practices- Excellent communication skills- Analytical and multitasking skills- Teamwork and motivational skills- BS degree in Marketing or associates degree in relevant field a plusfunction trackViewJobDescription(){ _gaq.push(['_trackEvent', 'Job','ViewJobDescription', 'view_Origin__/j/kredx-manager-sales-support-operations-3-5-yrs-320605.html?ref=cl__Source__JobDescription__CategoryId__6__jobId__320605__UserId____RecruiterId__34298__Status__LoggedOut___93ca1185875a50c9fe3f27cf991dfa53_-_144.76.223.205']); } window.onload = trackViewJobDescription;
