Job Description
Citi Quality Engineering (CQE) is the testing organization that is primarily responsible for driving End to End testing for complex, transformational programs across Services tech space.
Test Program Manager would be managing the End to End testing for various critical programs globally. This requires to play a leadership role by leading cross functional testing teams across the eco system in validating and implementing the complex strategic initiatives. The candidate would need to redefine the E2E testing strategy and build a roadmap for processes, tools and skill sets within CQE teams.
One of the key deliverables for this role is also to implement test automation. Accordingly, it is imperative that a scalable, robust and state of the art automation framework is built to facilitate an efficient and swift end to end test automation adoption. This role entails ensuring the right automation framework is built with the correct architecture, design and tech stack that should facilitate the quick automation adoption across programs. The ideal candidate will be responsible for providing technical leadership in building and enhancing the test automation capability for validating a wide array of applications with disparate tech stacks and functionalities.
Roles and Responsibilities -
- Test Management
Manage the overall testing deliverable for critical programs under the Payments and Receivables domain globally, by ensuring correct test planning and estimation, driving test automation, proactively identifying and highlighting risks to various stakeholders a senior management and suggesting mitigation plans to ensure timely delivery of high quality output.
Define the testing strategy which would be completely integrated within the development cycle and drive an iterative E2E testing methodology aligning with the agile adoption strategy.
Understanding the BOW and plan for delivery, resourcing and budgeting accordingly.
Demonstrate subject matter expertise by ensuring adequate testing coverage, highlighting issues and gaps with overall coverage.
Introduce and implement best practices and tools required for complex programs.
Work closely with the vendor resources to ensure they are cross trained across applications and have a complete understanding of the various interactions within the eco system for a given End to End flow.
Coach and guide the vendor testing resources for their delivery, productivity and overall quality.
Coordinate and build a collaborative working relationship with the dev teams to ensure timely delivery of the program.
Responsible for budgeting, project estimates, task management & balancing prioritization across multiple streams of testing.
- Process Standardization
Define and implement standardized testing processes and artefacts.
Build synergy between the development and testing teams ensuring collaborative approach to test automation, discussions and exchange of best practices and ideas.
Analyzes trends at an organizational level to improve processes; follows and analyzes industry trends.
Develops and implements methods for cost, effort and milestones of IT Quality activities. Strives for continuous improvements and streamlining of processes.
- Automation
Drive in sprint testing automation for the programs ensuring zero manual testing.
Implement a continuous testing and continuous regression model completely integrated within the CI/CD pipeline.
Participate in designing the right architecture, model and tech stack for the automation framework.
Qualifications:
Atleast 14 years IT Testing experience required
Excellent knowledge and wide ranging experience in implementing various software testing techniques and testing tools
In depth knowledge and expertise in Payments and Cash Management domain for corporate clients.
Good understanding of SWIFT ISO20022 messaging structure and formats.
Understanding of the payments landscape and working of various clearing schemes.
Technically adept and thorough understanding of various automation tools like Selenium, LeanFT, etc.
Requires communication and diplomacy skills and an ability to persuade and influence
Thorough understanding of end to end testing processes, Quality Center, JIRA and other testing related tools
Education:
Bachelor's/Universitydegree, Master's degree preferred
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Job Family Group:
Technology------------------------------------------------------
Job Family:
Technology Quality------------------------------------------------------
Time Type:
Full time------------------------------------------------------
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