Intermediate Representative, Client ProcessingBring your ideas. Make history.BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known as the "bank of banks" - 97% of the world's top banks work with us as we lead and serve our customers into the new era of digital.With over 238 years of rich history and industry firsts, BNY Mellon has been built upon our proven ability to evolve, lead, and drive new ideas at every turn. Today, we're approximately 50,000 employees across 35 countries with a culture that empowers you to grow, take risks, experiment and be yourself. This is what #LifeAtBNYMellonis all about.We're seeking a future team member for the role of Intermediate Representative, Client Processing to join our CORPORATE TRUST team. This role is located in Pune/ Chennai, MH/ TN - HYBRIDIn this role, you'll make an impact in the following ways:· Perform account reconciliation for the assigned deals and cashflows sent as per agreed SLA.· Keep the breaks minimal and nil ageing breaks.· Investigation and resolution of breaks to facilitate the completion of the reconciliations each day.· Liaise with client and onshore client service team to resolve any queries that might arise.· Handle day to day work with minimal guidance from Supervisor.· Working in a stringent deadline driven environment with the ability to manage pressure and changing work environment.· Ensure daily activities are performed as per pre-defined procedures.· Professional and timely handling of inquiries from client and internal stakeholders.· Build strong relationships with internal LAS teams via clear and effective communication· Effective multi-tasking and time management skills.· Flexible with working in complete US facing hours.· Client Relationship Support:· Provide support in maintaining the client relationships· Maintain a working knowledge, as appropriate, of the accounts and applicable documents· Ensure that inquiries, both internal and external, are addressed promptly· Escalate issues and concernsTo be successful in this role, we're seeking the following:Bachelors degree or the equivalent combination of education and experience is required. Advanced/graduate degree preferred.2-3 years of total work experience preferred.Experience in financial services preferred.At BNY Mellon, our inclusive culture speaks for itself. Here's a few of our awards:Fortune World's Most Admired Companies & Top 20 for Diversity and InclusionBloomberg's Gender Equality Index (GEI)Best Places to Work for Disability Inclusion, Disability: IN – 100% score100 Best Workplaces for Innovators, Fast CompanyHuman Rights Campaign Foundation, 100% score Corporate Equality IndexCDP's Climate Change 'A List'Our Benefits:BNY Mellon offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves that can support you and your family through moments that matter.BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer. Minorities/Females/Individuals With Disabilities/Protected Veterans.Our ambition is to build the best global team – one that is representative and inclusive of the diverse talent, clients and communities we work with and serve – and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums.
